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Jennifer_Bisho1
Level 4
May 16, 2018
Solved

Adding content to a stream of exhausted leads

  • May 16, 2018
  • 1 reply
  • 3013 views

I have a stream that currently has 2 emails in it, but everyone has already receive these 2 and are exhausted.  I need to add another email that will go out tomorrow morning.  Is there any special order I need to add the email in?  Do I add it under the 2 emails that already went out, or to the top of the stream?  Thanks!

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Best answer by Grégoire_Miche2

Hi Jennifer,

Every lead will receive the first content (based on the content order) that they have not received yet. So if all your leads have exhausted all the content, it will not matter as the only content they have not received will be the new one. But if you have leads that have received 1 of the 2 content or leads that have received none, for this one, the order matters.

-Greg

1 reply

Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
May 16, 2018

Hi Jennifer,

Every lead will receive the first content (based on the content order) that they have not received yet. So if all your leads have exhausted all the content, it will not matter as the only content they have not received will be the new one. But if you have leads that have received 1 of the 2 content or leads that have received none, for this one, the order matters.

-Greg

Jennifer_Bisho1
Level 4
May 16, 2018

Hi Greg -

Perfect, so since all of the leads in the stream have received both of the previous emails, then I can add the new email to the end of the stream and that should be fine, correct?

Grégoire_Miche2
Level 10
May 16, 2018

Hi again Jennifer,

yes, this is correct

-Greg