Adding Champion Vs Challenger Campaign to Campaign

Forum|Forum|11 years ago
August 20, 2014
4 replies
1311 views

We created a Champion vs Challenger: Whole email A/b test. We went through all the instructions and it looks to be 100% correct, but when we add the email with the test in it, the campaign only sends the one email. Any idea why that is?

Marketo

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Best answer by Dory_Viscoglio

Hi David, are you trying to do a batch or triggered campaign? If it's a batch campaign, you cannot run a champion/challenger test here -- they only work on triggered campaigns. You would need to use an email program to accomplish this.

That said, our standard workaround is to create a list and have a triggered campaign that runs when someone is added to the list. Then, run a batch campaign to add everyone who you want to receive the mailing onto that list. This way, you can have a triggered campaign with the champion/challenger test.

Dory_ViscoglioAccepted solution

Level 10

Hi David, are you trying to do a batch or triggered campaign? If it's a batch campaign, you cannot run a champion/challenger test here -- they only work on triggered campaigns. You would need to use an email program to accomplish this.

That said, our standard workaround is to create a list and have a triggered campaign that runs when someone is added to the list. Then, run a batch campaign to add everyone who you want to receive the mailing onto that list. This way, you can have a triggered campaign with the champion/challenger test.

A

Anonymous

Scratching my input here... Dory is crushing it today!

Dory_Viscoglio

Level 10

Hahaha, some days I have more time to answer than other days...

A

Anonymous

Thank you, this was very helpful.

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