"Added to list" trigger not taking into account the whole list history | Community
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Mathias_Saint-1
Mathias_Saint-1
Level 2
February 23, 2016
Question

"Added to list" trigger not taking into account the whole list history

  • February 23, 2016
  • 1 reply
  • 3295 views

Hi everyone,

I am facing an issue using the "Added to list" trigger in my smart campaign.

Basically, I run a Default program sending an email. People go in several lists I defined based on their behaviors on my landing page (they can download several documents). One of these lists is "Did not download xxxxxxx".

Then, I built another program sending email one week later to people who did not download a specific document. The first smart campaign of this program is built that way :

SMART LIST : Added to List " Did not download xxxxxxx" (I tried with or without past activity constraint, same result).

FLOW : WAIT 1 week then SEND EMAIL xxxxxx .

I have 30 people on my list "Did not download xxxxx". When I set my first smart campaign, It will only target 10 people instead of 30.

Have you ever experienced the same issue ?

Thanks a lot for your input.

Mathias.

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1 reply

Frank_Breen2
Frank_Breen2
Level 8
February 23, 2016

Are the other 20 people in the Blocked Leads list, where do you see the 10?

Mathias_Saint-1
Mathias_Saint-1Author
Level 2
February 23, 2016

The other 20 people are not in the Blocked Leads List, and I see the 10 in the status tab of the smart campaign summary (basically the members of this smart campaign).

Frank_Breen2
Frank_Breen2
Level 8
February 23, 2016

I'm not sure Added to List is needed here, why don't you use Member of List:

Then set this up as a Recurring Batch Campaign that can go at a set time when you want.

This should give you the same result assuming the list you are pointing constantly gets new members.

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