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September 11, 2013
Question

Add to Engagement Program Flow Step

  • September 11, 2013
  • 2 replies
  • 967 views
Does this flow step trump your transition rules, or does it check those rules before adding someone to a stream?

Thanks!
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2 replies

September 11, 2013
They will both fire, but a lead cannot get added to an engagement program more than once and they can only live in one stream at a time in the engagement program.
September 12, 2013
Thanks Cheryl. I'm not sure what you mean by "they will both fire." If I use the "Add to Engagement Program" flow step and the lead does not meet the transition rule filter criteria, they will NOT be added to the stream, correct?