Add the ability to see/select the winning record on the Merge People screen | Community
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William_Moudry1
Level 2
July 29, 2019
New

Add the ability to see/select the winning record on the Merge People screen

  • July 29, 2019
  • 1 reply
  • 1505 views

When merging 2 records, the winning record is determined based on which was selected first in the list before choosing the Merge action. (See the last note on the "Find and Merge Duplicate People" page of Marketo Help.)

It would be really helpful if on the Merge People pop-up screen, the winning record was visually indicated, and there was a way to select/change which record should be the winning record. Picking the correct record as winner is important as it determines the value of some of the standard fields, like "Created At", and it also determines whether custom object values are preserved or dropped.

1 reply

February 4, 2020
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