Add System-Managed Fields to Dynamic Chat as Attribute | Community
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September 8, 2025
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Add System-Managed Fields to Dynamic Chat as Attribute

  • September 8, 2025
  • 0 replies
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Currently, you can add fields from Marketo to use in Dynamic Chat as attributes if they are company-object or person-object fields. However, this excludes system-managed fields, leaving core functionality like the ability to route by system-managed sales owner email address fields not possible.

 

This seems like an oversight for a tool that offers sales engagements through live chat and meeting scheduling.