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February 10, 2015
Question

Add Soft Bouce to Dashboard View in Email Program

  • February 10, 2015
  • 2 replies
  • 892 views
After deploying an email program, if you hover over the Email Send diagram on the Dashboard it shows Sent, Bounced and Delivered. The Bounced is displaying the hard bounces from the email program. Is there anyway to show the soft bounces here as well? I know you can view these in Analytics, but it would be helpful to view them here as well.

Thanks,
Bethany
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2 replies

Adam_Vavrek1
Level 8
February 10, 2015
That's a good suggestion, Bethany. I think you may have meant to put this in as an "Idea" as opposed to a "Discussion"?
February 10, 2015
Hi Adam,

I am not sure if it is currently possible to edit the Dashboard view to show this statistic, which is why I posted this as a Discussion. If you are telling me this is not possible, I agree and would post this as an Idea.

Thanks,
Bethany