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Cynthia_Chan1
Cynthia_Chan1
Level 2
December 11, 2018
Question

Add Facebook Custom Audiences as a LaunchPoint Service

  • December 11, 2018
  • 1 reply
  • 2367 views

When I tried to Add Facebook Custom Audiences as a LaunchPoint Service, it automatically connected to my personal Facebook account. I am a page admin for my company. I'm wondering if Marketo can connect it through Business Manager? Will my personal Facebook account info get pulled into Marketo?

I'm right at this step. Do I need to allow Marketo to connect to my personal account in order to complete authorization and allow us to upload smart list into my company's page?

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1 reply

Chris_Wilcox
Chris_Wilcox
Level 8
December 11, 2018

When we set this up, our personal accounts are linked to the business account itself. I had to verify via my personal account (which is linked to our business account, which I'm an admin of). I think it working as designed as the permissions on the business page are managed by user (which is linked to your personal account).

Cynthia_Chan1
Cynthia_Chan1Author
Level 2
December 13, 2018

Thanks Chris, so it seems like we need to verify it through our personal account in order to link it to the business page (if we are the pade admin)?

Chris_Wilcox
Chris_Wilcox
Level 8
December 13, 2018

That's exactly how it worked for me on both Facebook and LinkedIn for Ad Bridge!

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