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January 30, 2013
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Add BCC to Email Blast

  • January 30, 2013
  • 2 replies
  • 1028 views

Is there any way to add a BCC field to our email blasts so that someone in our company receives all of the email blasts and can followup accordingly?

Thanks in advance!


Andrea

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Best answer by
You can't BCC, but you could send an alert to that sales rep if you really want them to receive a notification of EVERY email sent. You could customize the alert so that it is an exact copy of the email being sent, but include details for the rep such as "This email has just been sent to {{Lead.First Name}} {{Lead.Last Name}} at {{Lead.Email Address}}. Could you please follow up?"

Personally, if I were the rep I'd rather just have the list of names/email addresses and work down the list with follow ups - especially if the follow up is a call.

Other options include:
  • Automating an email follow up to those leads on behalf of the rep
  • Creating a task for the rep on every email sent and the rep can work down the task list

2 replies

Accepted solution
January 30, 2013
You can't BCC, but you could send an alert to that sales rep if you really want them to receive a notification of EVERY email sent. You could customize the alert so that it is an exact copy of the email being sent, but include details for the rep such as "This email has just been sent to {{Lead.First Name}} {{Lead.Last Name}} at {{Lead.Email Address}}. Could you please follow up?"

Personally, if I were the rep I'd rather just have the list of names/email addresses and work down the list with follow ups - especially if the follow up is a call.

Other options include:
  • Automating an email follow up to those leads on behalf of the rep
  • Creating a task for the rep on every email sent and the rep can work down the task list
January 30, 2013
Agree with Delinda - use the reply to field or forward to a rep when you get a response.