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A
Anonymous
April 1, 2014
Question

Add a Previous User Back to Active User List

  • April 1, 2014
  • 2 replies
  • 967 views
I need to add back 3 users that I previously deleted. When I try doing so using the "Add New User" button it tells me the email address already exists. Then I went into lead database to search for the email address there and it doesn't exist there. How can I get these 3 to be active users again?
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2 replies

Josh_Hill13
Josh_Hill13
Level 10
April 1, 2014
Are these Marketo Users? Or Leads?

Is it possible that the lead still exists in your CRM?
A
Anonymous
April 1, 2014
Hi Josh-
These 3 were previously set up as Marketo users. Then I deleted their record from the list of users. None of them exist in SFDC either.
A
Anonymous
October 17, 2016

Hi,

I am having the same issue, does it resolve?

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