adbridge audience in Facebook | Community
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Alex_Greger2
Level 2
July 13, 2015
Solved

adbridge audience in Facebook

  • July 13, 2015
  • 2 replies
  • 2508 views

Does anyone know where the Facebook audience is exported to when you select to do so through adbridge integration?

We have set up the Facebook and Google integration. I built a smart list and chose to share via adbridge, selected Facebook, chose the page and new audience, then named the new audience.  Marketo brings up the little pop-up that says it is in process of sending the smart list to Facebook. Upon completion, I go to Facebook and there is not a new audience created.

Any help is great seeing as I had no luck in Google searching, Community searching and looking through the couple of webinars that people shared for other answers within the Community.

Thanks!

Best answer by DeAnna_Humphrey

Hi Alex,

I noticed this question was never answered but I assume you may have found your answer by now but I just set my Facebook custom audience up and it worked perfectly.  Using the steps from this article Create a Custom Audience in Facebook - Marketo Docs - Product Documentation.

Best regards,

DeAnna

2 replies

July 13, 2015

@Alex Greger​ Alex Greger​ Hi Alex, you have several accounts. Can you add the word "Primary' next to your title for the account you want us to treat as your primary account. Also, I moved your post to the Products and Support​ section of the site, since it is more a product question. Finally

January 19, 2017

Hi Alex,

Did you ever find out the answer to this? It's not working for me either.

DeAnna_Humphrey
DeAnna_HumphreyAccepted solution
Level 2
November 16, 2017

Hi Alex,

I noticed this question was never answered but I assume you may have found your answer by now but I just set my Facebook custom audience up and it worked perfectly.  Using the steps from this article Create a Custom Audience in Facebook - Marketo Docs - Product Documentation.

Best regards,

DeAnna