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A
Anonymous
July 15, 2015
Question

Activity Details Explanation?

  • July 15, 2015
  • 2 replies
  • 2855 views

I've been looking at our email bounces and deliveries, and when I click on the ID within a lead's Activity Log I run into several items that I am unfamiliar with.

Within a bounce's "activity details":

  • What is a subcategory?
    • What numbers are used to define a subcategory?
    • What do the subcategory numbers denote?
  • What is a "variation id"?
    • What numbers are used to define a "variation id"?
    • What do the "variation id" numbers denote?

Within a delivered email's "activity details":

  • What is a choice number?
  • What is a test variant?
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2 replies

Josh_Hill13
Josh_Hill13
Level 10
July 15, 2015

Here are some details. Without seeing the exact log, hard to say what all of them are.

  • What is a subcategory?
    • See activecampaign.com/help/bounces-soft-bounce-vs-hard-bounce/
    • What numbers are used to define a subcategory?
    • What do the subcategory numbers denote?
    • They explain the target server's response code based on SMTP guidelines. If your email bounces, the server may provide a reason for this. It is helpful in knowing how your emails are doing.
  • What is a "variation id"?
    • What numbers are used to define a "variation id"?
    • What do the "variation id" numbers denote?
    • This is probably from the Email AB Test if you did one.

Within a delivered email's "activity details":

  • What is a choice number?
  • This is the Choice Number of the Choice Step that triggered the action. (If, then statements).
  • What is a test variant?
  • Again, probably an AB Test
    A
    Anonymous
    July 15, 2015

    Thank you for your informative and speedy response. I took a look at the link you provided and see enhanced bounce codes and descriptions (5.0.0 and the like). However, the "subcategory" that I am referencing is actually giving numbers like 1001 and 1004. Any idea what those are? Thanks!

    A
    Anonymous
    June 30, 2016

    Hi Casey,

    Have you had any luck with finding out the details for the subcategories?

    cjdst273
    cjdst273
    Level 4
    November 16, 2016

    Any help on what the subcategories are available for the email bounced filter?

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