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Nicholas_Manojl
Nicholas_Manojl
Level 8
October 7, 2015
Question

Acquisition date not written via form embed?

  • October 7, 2015
  • 1 reply
  • 1671 views

Hi - is this expected behaviour?


If a lead fills out a form that is embedded on a non-Marketo page:

<script src="//app-sn01.marketo.com/js/forms2/js/forms2.min.js"></script>

<form id="mktoForm_1173"></form>

<script>MktoForms2.loadForm("//app-sn01.marketo.com", "XXX-XXX-XXX", 1173);</script>

The acquisition date does not appear to be captured? Correct? Is there a work-around?

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1 reply

J
Adobe Employee
JohnCl9Adobe Employee
Adobe Employee
October 7, 2015

Hi Nicholas,

No acquisition credit would be automatically given for a Marketo form on a non Marketo page.  You'd still get the Lead Is Created date for that record, but Acquired By and the Acquisition Date don't get filled.

John

Nicholas_Manojl
Nicholas_ManojlAuthor
Level 8
October 7, 2015

Thanks John.

I assume this is a cookie technical limitation.. in which case a hidden field of {{system.dateTime}} probably won't work either?

Could I write the {{system.dateTime}} as a 'Change Data Type' step in a 'Fills out form' flow?

Josh_Hill13
Josh_Hill13
Level 10
October 7, 2015

You must do this at the program level with a campaign and change data value.

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