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Sean_Tierney2
Sean_Tierney2
Level 3
December 10, 2015
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Access to SFDC sync logs

  • December 10, 2015
  • 5 replies
  • 3594 views

Marketo support has access to SFDC sync logs to help diagnose when the sync is lagging behind and what seems like information on the type/number of changes queued to process. Giving us Marketo admins some level of access to those sync log details would help us monitor the sync more closely and be able to provide quicker feedback to users why changes are not updating in a normal time frame.

    5 replies

    Chris_Saporito
    Chris_Saporito
    Level 7
    December 10, 2015

    Have the same issues, would love to see this implemented.

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    December 23, 2015

    and also see this one :

    -Greg

      Matthew_Barnet1
      Matthew_Barnet1
      Level 2
      March 2, 2016

      This would likely have the ancillary benefit of reducing the number of cases to Marketo support. There have been a few times I've submitted a case for an issue that turned out to be related to a sync backlog. If I could have seen that myself, I would have given things a chance to resolve themselves before contacting support.

        K
        kh-lschutte
        February 5, 2020
        No text available
        Steven_Vanderb3
        Adobe Employee
        Steven_Vanderb3Adobe Employee
        Adobe Employee
        November 3, 2020
        No text available
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