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Takeshi_Oshima
Takeshi_Oshima
Level 2
March 3, 2020
Question

About Alert mail

  • March 3, 2020
  • 1 reply
  • 1660 views

Text that has been new line in the text box is displayed without line breaks in the alert mail.

Please let me know if there is a solution.

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
March 3, 2020

Need more info - are you sending a text-only Alert?  Does this behavior differ if you send the same asset as an Email vs. as an Alert?  What's the exact body content you're sending (highlight it using the Syntax Highlighter so it's readable)?

Takeshi_Oshima
Takeshi_OshimaAuthor
Level 2
March 4, 2020

Thanks for message.

>are you sending a text-only Alert?

yes,only text

 

>Does this behavior differ if you send the same asset as an Email vs. as an Alert?

Emails and alerts are the same asset.

 

>  What's the exact body content you're sending (highlight it using the Syntax Highlighter so it's readable)?

Soryy,I don't know the answer to the question.

 

For example,If you fill in the form as follows, it will be displayed like this in the warning email.

 

【Form】

Q.If you have qualification, please describe.

A.■AAA

　■BBB

　■CCC

【Alert】

Q.If you have qualification, please describe.

A.■AAA■BBB■CCC

 

Sorry for not answering the question.

SanfordWhiteman
SanfordWhiteman
Level 10
March 4, 2020

What is the database field type (in Field Management)?

 

And what is the form field input type?

 

And how are you embedding the field in the email?

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