550 [internal] [oob] The recipient is invalid. | Community
Skip to main content
Matt_Moore1
Level 1
July 10, 2017
Question

550 [internal] [oob] The recipient is invalid.

  • July 10, 2017
  • 2 replies
  • 3369 views

Has anyone ever seen this Email Invalid Cause? Looking for support on this. Thank you!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

Gerard_Donnell4
Level 9
July 10, 2017

Hi @Matt Moore​,

The 550 message is an email bounce.  The "oob" stands for "out of bounds".  There is a previous thread about this with links and more in-depth explanations. What does "550 internal oob The recipient is invalid" mean ? ...... Hard Bounce / Soft Bounce ?

Thanks,

Gerard

Hobie_Thompson1
Level 4
July 10, 2017

This could mean a variety of things, though most likely that the email address, for one reason or another, is invalid. The thread here gives some good details:

What does "550 internal oob The recipient is invalid" mean ? ...... Hard Bounce / Soft Bounce ?

Specifically, look at @Mike Reynolds​ reply at the bottom of the thread. It gives some good clarity into the "[oob]" part of that error code - basically, the email server said it would accept the email, but then bounced it. (so don't count on the "550 [internal] [oob] The recipient is invalid." error to mean "the email isn't valid" - this is possible, but not the only option.)