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ChrisM602
Level 4
February 1, 2018
Solved

2nd Webhook triggering in error

  • February 1, 2018
  • 2 replies
  • 1933 views

I've set up a rudimentary SMS campaign using Marketo and Twilio (and Front, but that's not in play in this issue.)  I've created multiple webhooks for each SMS message, combined with a marketo landing page to trigger the texts (via a form fill-out). Two departments are now sending texts via this method, each with their own landing page/campaigns.

The first department is running with no issues. With the second, however, a specific webhook (#7 out of 8 possible messages) is consistently triggered along with any other message selected, so two messages are sent at the same time. Any ideas?

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Best answer by SanfordWhiteman

You'll need to share your trigger campaign setups for us to troubleshoot this.

2 replies

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
February 1, 2018

You'll need to share your trigger campaign setups for us to troubleshoot this.

C
ChrisM602Author
Level 4
February 1, 2018

I knew you would help me find a solution, Sanford. Thanks for pointing me in the right direction. I had neglected to specify the campaign attached to the #7 webhook (first criteria was fills out form), which meant the #7 message would send every time the form was filled out. Thank you!!!!

SanfordWhiteman
SanfordWhiteman
Level 10
February 1, 2018

A-ha!

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