2016 Summit App stopped working on Android device | Community
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Danielle_Sledge
Level 2
May 3, 2016
Question

2016 Summit App stopped working on Android device

  • May 3, 2016
  • 6 replies
  • 3534 views

I was able to login to the Summit app, and a few hours later the app has completely stopped working. When I try to open the app it errors out, and closes.  Has anyone with an Android device had the same experience?

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6 replies

May 3, 2016

I haven't, is it still failing?

Danielle_Sledge
Level 2
May 3, 2016

Yes, it is still failing.

Dory_Viscoglio
Level 10
May 3, 2016

Both last year and this year, I felt like the app was flaky on Android. (Samsung Galaxy S5 here)

Danielle_Sledge
Level 2
May 3, 2016

I currently have the Galaxy Note Edge.

Level 8
May 3, 2016

Yeah mine keeps failing and I have to uninstall and reinstall it. Frustrating but at least it fixes it for a few days.

May 3, 2016

Yes, I guess uninstalling and reinstalling is the only solution

Danielle_Sledge
Level 2
May 3, 2016

I have tried that option. i was able to open the able and then it crashed. I think it maybe my type of phone. I have Galaxy Note Edge, so it may not work at all.

Thanks!!

Jason_Hamilton1
Level 6
May 4, 2016

Me too

gkrajeski
Level 10
May 4, 2016

I had the same happen this morning when I tried to access things.

My apple device(s) are still working.

Trying un/re-installing now.

May 5, 2016

I will forward this to the summit team.

Danielle_Sledge
Level 2
May 6, 2016

Thank you!

Danielle_Sledge
Level 2
May 10, 2016

I ended up getting a new phone. I got a Samsung Galaxy s7, and the 2nd day of the Summit the app stopped working.