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Yash-3
Level 4
July 20, 2020
Solved

2 Engaged - Success

  • July 20, 2020
  • 1 reply
  • 2254 views

When the nurture program's status is set to '2 Engaged - Success', does the campaign members progress through the flow and receive the rest of the emails form the track? Say for instance there are 4 emails in the nurture track and the contact did some activity after they receive email 2 that marked their program status as Success. Would they still be receiving email 3 & 4?

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Best answer by Balkar_Singh

This is not really system defined. You can use these statuses to define people who are engaged, however the follow up is purely up to you. If you have not built anything to block them from receiving Email 3,4 - they would be sent.

1 reply

Balkar_Singh
Community Advisor and Adobe Champion
Balkar_SinghCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
July 20, 2020

This is not really system defined. You can use these statuses to define people who are engaged, however the follow up is purely up to you. If you have not built anything to block them from receiving Email 3,4 - they would be sent.

    Y
    Yash-3Author
    Level 4
    July 20, 2020

    Thanks Balkar, that makes sense.

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