Adobe Marketo Engage

  Is there any insight as to the cause of this error that popped up when saving an email draft in Adobe Marketo Engage? "Unable to create draft version. The email name exceeds the maximum character limit. Please shorten the name and try again." The email name was relatively short, and no longer any eixsting. The error simply resolved itself after trying to save again.  There does not appear to be any documentation regarding this error. Thanks!        

Hi community! I have an active integration with Appcues and was wondering if there is a way to see what records were recently updated/sent to the Appcues integration from the Marketo side. Thanks!

So totally frustrating, and I've been trying to work around this since we started using Marketo. Every time I want to sub out or swap an image in the library/landing page, it NEVER SHOWS UP correctly on the pages.  Even the preview in the library looks wrong, but when I am in the landing page editor and try to swap image, the correct image shows in THAT preview window - but then I still see the OLD image on the page!  I have tried different screen refreshes, and sometimes it works and other times not.  I gave up trying to "replace" the image in the library, so then started deleting the original file and uploading the new file (named exactly the same).  This isn't working either. It's still remembering the old image.I've tried viewing in both IE adn CHROME. Neither works. It's like trying to work blindly and waiting until it decides to "kick in."  Anyone experience this, or found a solution??

We are stuck in initial sync setup between Marketo - D365 integration. Error thrown is ERROR : The subscription does not have username or password. 

On our pubic site https://www.ease.com/ when a user clicks on BOOK YOUR DEMO the marketo form pops up and sometimes everything looks and works as expected - other times the form repeats itself and when users fill it out and click submit nothing happens.  I've been able to duplicate this where in chrome everything works fine and in edge the form duplicates.  

Hi all, does anyone has integrated Groove with Marketo? Any recommendation on integrators or a Marketo's functionality to integrate it?

SummaryMismatch between "Added to [custom object]" and "Has [custom object]" filters for a SFDC Custom object IssueYou build a Smart List for "Added to [custom object]" for your SFDC Custom object and you notice the number of records qualifying is lower than expected.The "Has [custom object]" filter pulls more records, however, and matches what you see in SFDC. EnvironmentSFDC/Marketo SolutionThis is expected behavior if you have records that were already associated to the SFDC Custom object before they were pushed to Marketo.If you have records that were already associated to the SFDC Custom object before they initially synced to Marketo, those records would not have an "Added to [SFDC Custom Object]" activity on their record in Marketo, which means they would not qualify for the "Was added to [SFDC Custom Object] Smart List filter"In this scenario, it is recommended to use the "Has [SFDC Custom Object]" filter to get the accurate numbers, as this should include all Marketo records

Hi Community,We are running into an issue where we are seeing duplicate lead records being created. Specifically, this is what we are seeing on our end:1. A lead is created in Marketo (via form fillout, list import, etc.)2. The lead is then added to a various programs in Marketo, e.g. nurture programs. 3. These programs are set up to sync directly with a Salesforce campaign. 4. A couple of days after the were created and first entered Marketo, we see a dupe record created. 5. Upon inspecting the Activity Log of the dupe record, we see that it was created in Salesforce.See attached screenshots.Any ideas on why this is happening? Is it actually related at all to SFDC campaigns or is there something else we are missing?Thanks,Hoi

SummaryCustomers may face errors referencing Segmentations when importing programs between instances. IssueProgram import fails giving an error message like the example below:"Marketo encountered an error while importing Nurture Program: EXAMPLE - Acquisition NUR B2B [SMB] FY24 - TESTWhy: The Segmentation_Type_1003 field exists in the following objects: PersonWhat to do now: Create a field named Segmentation_Type_1003 in the Person object." EnvironmentMarketing ActivitiesImport Program SolutionThe simplest solution would be to temporarily remove the Segmentation references from the child assets (Smart Campaigns, Smart Lists, etc.) that currently exist in the importing Program within the source instance.Once the import succeeds, references to the Segmentations can be re-added to the source (as well as the destination, if needed) instance's Program's assets. 

1. Is there a way around to manage Munchkin code w.r.t to  EU Cookie Law and 2. how can we customize the Munchkin code in such a way so that it can trace visit web page and other click activity but not the the IP address

Happy Halloween Community friends!   I am trying to set up WebEx Webinars in our Marketo instance ahead of an impending event and am struggling REAL hard to do so. I see there is WebEx Webinars and WebEx in the LaunchPoint options - I'm using the former as that is the tool we are using.   However, when I get to the integration details screen and click on Log Into WebEx Webinars, I am taken to the WebEx page where I enter the person's information who has admin rights and get this error: This person is set up as a full admin on WebEx WEBINARs, and that log in page looks like: The Marketo documentation to Add WebEx as a LaunchPoint Service also shows that WebEx log in page so I'm assuming it's something I'm doing wrong - does this person need to be an admin in regular WebEx AND Webinars? FYI, logging in using these credentials for the WebEx LaunchPoint service gives me an error because it won't accept any of the sites that I add in (the settings are slightly different).  

Hi All, The Marketo instance I inherited is experiencing syncing issues from Microsoft Dynamics with our email campaigns. The campaign is syncing properly but the audience is not. Our previous workflow was to input the audience GUID and then that audience would auto-populate immediately. It is no longer populating at all. I have a sneaking suspicion that this is because our sync options are reflecting this: Enable Microsoft Dynamics Campaign Sync: falseI'm only about 8 weeks into my Marketo training and I still feel too new to be able to troubleshoot this alone. Support hasn't been as responsive as I would hope. Any info would be appreciated!

Hi - I'm super rusty with CSS but hoping someone can point me in the right direction. On the page below, I need to style the first form to look like the second form, what's the best way to pull the CSS styling on the second form to drop into the custom CSS styling for the Marketo form? Digital Transformation In Education - Liquit

Hello! I have been doing more deep dives into reports. It appears we have a lot of bot activity being included in reports and smart lists (even if I use the Bot Activity < False and use is not bot activity proximity pattern). A few questions here: 1. To me, this looks like bot/spam filter activity, since it was never opened before it was clicked. Is this accurate to assume? I also often see all this activity and then at the top hours later see "opened email," which I assume is a true open.  2. If so, what is the best way to pull a list of people who have clicked on links AFTER they have opened the email to see true link clicks? I am open to all and any suggestions! Just looking to get some accurate reports without having to open each person and individually review their activities.  Thanks! 

hi there,    My company is launching a new initiative that requires us to get personalized data sent to us through a content engine to Marketo viac custom object field and a JSON string. In past campaigns, we used pipes to separate the data points and then velocity scripting to piece it out and utilize it in emails. Here's an example JSON:    [{"Meteora boutique villa E (37622831)":{"oppies":[["37622831|BMLRCAVAILSEASONALITY|30|18 ","37622831|BMLRCAVAILOTHER|30|12|2ecd1db1d073f38ae93c7b8a3bd09ddb","37622831|BMLRCAVAILMISSINGREF|30|2|2ecd1db1d073f38ae93c7b8a3bd09ddb"]]}],"Meteora boutique villa A (37653217)":{"oppies":[["37653217|BMLRCAVAILSEASONALITY|30|15","37653217|BMLRCAVAILOTHER|30|7","37653217|BMLRCAVAILMISSINGREF|30|6"]]}}]   Example Velocity script:  #set( $translations = { "FR" : ["Hébergement (N°)","Observation","Nombre de jours observés au cours des 30 derniers jours"], "CS" : ["Ubytovací zařízení (ID)","Zjištění","Počet dní zjištěných za uplynul

**Updated in August 2024   Published at Adobe Summit 2024, this report highlights key trends in the marketing automation industry, including Gen AI, conversational marketing, buying group engagement, and more.   Read the full report to learn more, and don't miss the section on 5 areas to focus on as a marketing leader! Let us know what you think in the comment section below.   READ FULL REPORT

Hello, We've encountered something unusual where we're unable to retrieve the correct number of matches for the segment we've generated. We've reviewed the filters we've applied, and they were functioning properly until recently, accurately fetching the numbers.Is there currently an issue affecting this? Or could anyone offer assistance with potential workarounds? Any help would be greatly appreciated.Thanks.

Hi All,We are exploring options for adding 2FA to a Marketo landing page.The context - the landing page will house the terms and conditions of our NDA and the user has to click the checkbox to digitally accept the NDA terms and conditions. At the same time, we want to make sure that the correct person is accepting the NDA. For this, we want to use 2-factor authentication.Has anyone implemented something similar in Marketo? Any integrations that can help?Regards,Liju

What is the best practice template for Kaltura integration with Marketo, want to know what should be the what should be the folder structure and the best practices for this integration. Thanks.  Something like this :   

Hi everyone,    I wanted to edit a channel for a trade show, although under "system mapping" I'm missing the fields "Invited" und "Engaged". The are not exciting in the drop down. I couldn't figure out, how to add those values as a choice in the drop down. Does anyone know?       

Hoping for some guidance in this scenario 😁 I inherited my instance so be easy on me 😂 One of the programs I'm trying to create is an Automated Renewal Reminder program that sends a reminder email 5,4,3,2 months prior to "+1 year" of the renewal date on record. (SF & Marketo are synced) The renewal date is stored in a field in the "Account" object in Salesforce.  The persons email address lives in the "Lead" object. Since the renewal date itself resides on the "Account" object in Salesforce (which is the company data), there is no direct correlation between an "Account" and a "Lead" that I can find and it's not quite clear how I should approach this. Example:If SFDC Type = Lead ANDIf Renewal Date = 1/1/2024 (from the Account record object)-----add 1 year (making it 1/1/2025) then subtract 5 months ANDSend email "X" to "Lead email address" .....and so on for the other months also.  Wondering if @sanfordwhiteman o

Does Marketo have a native integration for Instagram Lead Gen forms similar to Facebook and LinkedIn?

I'm trying to report on our monthly send volume, using the email performance report. However, I'm not sure how to select all emails with the new email selector UI. I assumed I could click on "default" at the top, but that didn't work. The goal is to all emails selected, including those from new programs created each month, where I only have to update the timeframe each time. I'm sure this is a rookie mistake, but I'm unable to find anything online.