Adobe Marketo Engage

Is there a way to route a form fill to a specific thank you page based on the URL where the form lives? We are hosting our landing pages on the CMS and would like to prevent the creation of multiple forms.

IssueNew leads created through form submissions in Marketo are not being registered by the "Fills Out Form" trigger in associated campaigns. SolutionTo address this issue:Verify Referrer Value:You'll see a referrer value in the Fills Out Form. Confirm that the referrer value in the Fill Out Form activity aligns with the campaign trigger criteria.Check Configuration Changes:Inspect any recent changes to URLs that may affect form submissions.Communicate these changes to the Marketing Operations team for proper adjustments.Review Campaign Setup:Ensure the campaign is set up to include the specific form and that no filters exclude new leads.By following these steps, you should be able to resolve the issue and have new leads correctly trigger the Fills Out Form activity in Marketo campaigns.

I have built a  master template that is designed to accommodate all of our automation and campaign needs. I am having an issue where the text attribute for approximately 40% of the CTAs are not appearing when I send a test to my @outlook.com email address (as in it's literally just a blank CTA). This only seems to be a problem with outlook.com. The Outlook app, mobile, etc, all appear as intended. Has anyone experienced anything similar or know of a solution to fix this? For simplicity, I have removed all the modules in the template except two - the first shows the CTA text as intended and the second doesn't when a test is sent. I have left the meta data in for the other modules in so those can be ignored. I would attach an image showing the exact issue but there doesn't appear to be the option to do that. Any feedback/help would be appreciated. It's hard to pinpoint what the issue is when it works fine in other email clients and mobile. Thanks in advance.

Hi all,I have an issue with adding a variable to landing page. Currently looking to add a variable to allow a user to add a 3rd party form via adding some 3rd party embed code.I either have a duplicate ID or No ID variable declared. I have added the module, Class and ID but still get the issue.Another question would it be best for string or text for user to add the embed code?Code using below ... <meta class="mktoSting" id="WebinarForm" mktoName="Webinar Reg Form" default="unit4.com" /><div class="Form-holder" style="display: ${WebinarForm};"><div class="mktoString" id="WebinarForm" mktoName="CventFormReg" default="add Cvent registration embed code"</div></div>

Recently I checked Email Performance Report 12 hours after scheduling of a campaign. It was delivered to X no of persons. Then I checked the Stats Smart list in my campaigns for delivered people. There the no of people showing were 30 less than Email performance report. What could be the possible reason for difference in stats?

So, not so much a question as a curiosity/possible warning.I had a built-out email, and I was editing the source code to be able to add a class="mktNoTrack" tag to a text link module since I've found that leaving the tracking enabled breaks phone links in Gmail. . .. anyway. I received a validator error, and I exited out to go back in and resolve.I got a white screen with the Marketo logo in the upper right and then when it brought me back to my email it had reverted to the original template I used.I "unapproved" the draft but re-editing still shows me the original template I started with and not my built-out email. Was a relatively simple email so not the end of the world - but thought I'd pass it along. Is it worth submitting a bug report to Marketo? ADDITIONAL INFO: Now when I go to edit the email, the modules are not editable. They're there in the back-end code, but on the front-end it's like a static image. . .. guess I'll start over?

Please explain the difference between promotional and transactional/operational emails with any suitable example.

Hi Community, We are a financial firm with the requirement to store all emails sent externally to our database. We are pulling them via API with no issue, with one exception: we're unable to pull down A/B tests because of the way the program executes on the email send. I know this is a known issue and I've seen threads that detail how you can see in the Get Leads Activities Endpoint, by filtering in the Send Email activity, whether a lead was involved in the test or received the winning email via the appended .Subject Line Test, but I need to be able to determine which leads received test A, which received test B, and which received the winner to satisfy our compliance requirement. Is anyone else facing anything similar or know of a workaround for this issue? Unfortunately it's not enough for us to even be able to save both versions of the test, unless we can pinpoint the recipients of each version. TIA!!

We have a specific language requirement for certain types of emails and I am trying to update a lead field with a code for the the language sent in the email for a consumer.    #if (${lead.accntsolflag}=="1" && ${lead.crlcccode}=="N" && ${lead.cnsmrlangspkn}=="E") Disclosure Text1 #set ($SOLDisclosureID = "1") ${lead.SOLDisclosureID} = $SOLDisclosureID #end Is it possible to update the lead field in velocity script?   

I've created a Landing page template and linked CSS file to it. During development and testing I have uploaded using "replace" option several version of the CSS file and it worked great. Until yesterday. Any new updates to the CSS file are not shown. I've tried to delete and re-upload CSS file and it is still showing the previous styles and not the new ones. I know that I could rename CSS file and upload it but I already have several LPs in production mode and I don't want to make total mess with the code. So is it a bug or a caching issue? Anyone have any idea how to solve this?

Hi Community, Our instance currently has a uni-directional sync between Salesforce and Marketo. Sync is enabled from Salesforce to Marketo.In the Marketo database, we have two partitions (Default & XYZ). Earlier XYZ was the Initial partition but now we have changed the assignment rule to the Default partition. Now the issue is that the default partition has n number of Leads whereas the same records are present in XYZ partition as Contacts (Synced to Marketo from Salesforce).We are unable to merge these records as we don't have Marketo to Salesforce Sync active & it gives an error (Merge failure, unable to perform merge operation in natively-synced CRM error in Marketo).'We checked Salesforce too & there are no duplicates there, just Contacts. We are looking to resolve this issue without losing activity details. Any ideas on how to proceed?

Hello,   Can someone explain the logic behind this Marketo Boolean Field / Activity log behaviour.   Depending on what changes the value of the field (form fill or smart campaign) for the very first time to [true] the Activity log will show different “Previous Values”.   If value is set to [true] via    1) A form fill (Field Type: Checkbox) … then activity log will state that value was changed “from [null] to [true]” 2) A Smart Campaign with flow step “Change Data Value” to “true” … then activity log will state that value was changed “from [false] to [true]”   Why is that?   I currently have a triggered SC: Data value changes on the boolean field with 2 constraints:   1) New value: true 2) Previous value: false   The different behaviour has caused problems since the form fills does not result in the triggered SC being fired. It’s probably safe to just remove constraint 2 since it seems redundant but I just want to be sure and understand what

I'm receiving an error message when trying to edit emails saying "Cannot Load Email." This is happening in both Chrome and Edge for the last few days. Anyone else experiencing this?

Hello Community,    Welcome to the Adobe Marketo Engage Community Mentorship Program 2024! This is the featured Community Discussion thread for your Adobe Marketo Engage Community Mentor, Balkar Singh Rao (@Balkar_Singh) who will be here to guide and support you and your peers with your Adobe Marketo Engage questions as you pre   pare for your Adobe Marketo Engage Business Practitioner Expert (AD0-E559) exam, through to the end of the program.     A little bit about your Adobe Marketo Engage Community Mentor, Balkar:     5 times certified Adobe Marketo Engage Practitioner Expert Practicing Marketo since 2013 10+ years of hands-on experience with Marketo Proficient with marketing automation concepts Write blogs at community Started Chandigarh Tricity Marketo User Group as a Leader Conducted users group of the Chapter Chandigarh Tricity, and attended others Participated in Champion Hours 2024 in January Recognized as

Hello,Is there a way to use Dynamic Chat to identify the user by getting them to enter their email address in a dialogue? This would be in a scenario where the browser has already been cookied as a different user.e.g. Visitor is Tom tom@gmail.com marketo ID 101Browser is cookied as Mary mary@gmail.com marketo ID 202My concern is that asking them to enter their email address via 'info capture' will simply overwrite the stored email address of the already cookied user... i.e. instead of resetting the munchkin to match the new visitor tom@gmail.com, it will change user 202's email address to tom@gmail.com and then use the data on Mary's profile for the rest of the conversation e.g. Hi Mary!Thanks, Tom

Hi,I have a following use case, please suggest right approachCustomobject "UserActivity" has following data. Email is link fieldemail,activityTypeID,activityType,documentName,activityDatetest1@test.com,1234,vieweddocument,Doc1,2024-02-01test1@ptest.com,2345,vieweddocument,Doc2,2024-04-10test2@test.com,3456,vieweddocument,Doc3,2024-01-20test2@test.com,4567,vieweddocument,Doc4,2024-05-25I will create a smartlist with following conditions to find users whose activity is "vieweddocument" before 02/05/20241. Has User Activity2. Activity date before 02/05/20243.Activity type is vieweddocument Email addresses test1@test.com and test2@test.com will be qualified with this conditionI want to send an email for these two email addresses with their respective data record informationQuestion: How can I get customobject records only for these two email addresses in velocity script. Is there as way to identify these two email address custom object records and personalize the e

Hello Community,    Welcome to the Adobe Marketo Engage Community Mentorship Program 2024! This is the featured Community Discussion thread for your Adobe Marketo Engage Community Mentor, John Bogdanski (@johnbo20) who will be here to guide and support you and your peers with your Adobe Marketo Engage questions as you prepare for your Adobe Marketo Engage Business Practitioner Expert (AD0-E559) exam, through to the end of the program.     A bit about your mentor, John:     Joined the UPS Digital Marketing team in 2017. Primary responsibilities include leading technical strategy and optimizing Marketo and supporting campaign development, strategy, performance, and reporting for US and International teams across the organization. Marketo Certified Expert 2016 looking to renew in 2024 Fan of Photoshop and Dreamweaver since CS3 who remembers the glory days of Adobe Flash             &n

 Is there a way to create a report or smart list showing all records who are opted-in in a specific timeframe? I need to find numbers for Q1, Q2, Q3, and Q4 of 2023. For clarification, this is not for new people added or opted in in the timeframe. It's just the total number of Marketo records who are opted in.

Marketo empowers marketing teams to craft compelling campaigns and automate workflows. However, achieving campaign success hinges on a well-defined operations process. This blog will guide you through the Marketo campaign operation process, providing insights and best practices to optimize your marketing efforts.   Planning & Strategy: Define Goals & Objectives: Start by clearly outlining your campaign goals (e.g., lead generation, brand awareness, website traffic). This lays the foundation for measuring success. Target Audience Identification: Craft a buyer persona of your ideal customer. Leverage Marketo's audience insights and segmentation capabilities to identify the most relevant targets. Campaign Channel Selection: Determine the most effective channels for reaching your audience, such as email marketing, social media, landing pages, or webinars. Asset Creation & Design: Develop Compelling Content: Create engaging content (e.g., emails, landing pages, socia

Hey all! As mentioned in the subject line, it seems the email address filter is failing to find people in the database. Smartcamapign filters are: Email Address is "person1@abc.com or person2@abc.com", then change program status to attended However, when I go to schedule I can see only one person qualifies for the smart campaign despite both being in Marketo database when I search through all people with those exact email addresses. Any ideas whats going on here? PS: These people are not blocklisted, unsubscribed, and have not hit com limits

My Marketo and Dynamics 365 are integrated. Everything is synched. But the emails that are sent through Marketo are not seen against any contact record in Dynamics365. We want this, puch closed activities like emails sent  to show without Marketo Sales Insight

We are developing an email nurture strategy that is segmented across the funnel by lead stage and part of the concern is not sending out emails on the same days between marketing in Marketo and our SDR team via Salesloft (soon to be Clari's Groove). I'm wondering if anyone has figured out a way to stagger emails from Marketo and another SDR contacting tool? 

I am trying to use the first name token in my emails but have a custom script that eliminates the greeting when the first name of the record is not known. how would that custom script be written?