Adobe Marketo Engage

Hi all,   We are trying to connect to our Marketo instance via API and are not able to get past the initial URL address / simple test. We have typed the following into the address bar: 401-bvr-945.mktorest.com/identity/oauth/tokengrant_type=client_credentials&client_id=7xxxxxxx&client_secret=xxxxxxx But are getting back:  { "error": "invalid_url", "error_description": "The URL invoked does not exist." }  Is there something we are missing?

Hello all,   I took over an instance where somebody obviously followed Sanford's blog here:https://blog.teknkl.com/marketo-json-fields-in-velocity/   And most things work beautifully. But one thing is not and that is this piece: #if( $TriggerObject.flexibileFormContent.isEmpty() )#set( $TriggerObject.flexibileFormContent = '[]' )#end#set( $CoursesSelected = '#set( $CoursesSelected = ' + $TriggerObject.flexibileFormContent + ' )' )#evaluate( $CoursesSelected )<a href="https://${Course[0].TeamsLink}">Teilnahme-Link</a>  Here's what this script creates on the email:https:// Teilnahme-Link   Where does this blank after // come from that obviously kills my link? ${Course[0].TeamsLink} would render a link not starting with https://Thanks!Michael

I am hoping someone can help me with a velocity script question. In all transparency I am not a coder but working to understand. I have a URL in a custom object. The URL contains the full value including https:// I have a super basic velocity token pulling in that value. (The script literally only is this: ${cartsAndQuotes_cList.get(0).cartURL}.) The problem I have is that I do not get clicks counted  when I put that token into my CTA in an email template  I think I need a way for the velocity script to return the URL without the https:// portion (so I can add https:// in front of the token in the CTA) Can anyone point me to a good reference for simple scripting that would help me to accomplish this?

Hi,    I set up a campaign and I am using "wait" in the Flow. Is there anyway I can combine hours and minutes in the wait? For example wait: 21 hours and 25 minutes?   Thanks, Maria

I am trying to write a Velocity Script that will populate a field from a custom object into an email. The logic in the script needs to identify the correct custom object to use. Specifically, I want the most recently updated record with a specific status. I tried using this code, but it did not always identify the correct custom object.     #set( $sortedList = $sorter.sort($masterOrder_cList,["status:asc","UpdatedAt:desc"]) ) ${sortedList.get(0).COFieldName}     Any tips are appreciated.    What I really want to do is create a work around for the fact that trigger tokens do not work with the Custom Object is Updated trigger....so if you have any ideas on that front, I would also be interested.   Thank you!

Hi I am trying to customize a report view in marketo. How do I get rid of this "Other" view? It shows rows by alphabetically. There is no way around this from my understanding. You can only set it to ascending or descending. The issue with this is that I want to show the rows with the highest values and those are not in alphabetical order. Is there a way around this?

After uploading an image to the Design Studio, I noticed that it is listing the URL with "httpss" instead of "https". How do I fix this issue?  

Hi, If a lead comes from Marketo through the Fill Out Form and again the same lead submits the form with different products(i.e,. said to be Re-Engaged), records need to be identified uniquely based on product submission in salesforce(for each form submission). May I know the possible ways of achieving this in Salesforce?  Note: I tried with related objects of lead(Task, Case), please let me know the other options like this. Products --> Multi - Select Picklist  

there seems to be a new update the security certificate but the images are not showing unless you change the URL back to http VS https. Any insight would be great.

Remember those fields we spoke about in the blog post “Discover a new reality for those messy activity logs...”? This is part 2.   Ok, it’s time for those helper fields to pull double duty. See, helper fields absolutely help for breaking up the activity log. They also can help simplify your complex multi-leg processes to keep them from breaking, processing out of order or otherwise failing.   Let’s say you have a process that consists of 5+ smart campaigns working consecutively to fulfill a variety of data processing needs for records being created/updated.   Many times our first reaction is to start building out very elaborate smart campaigns using a variety of triggers and filter criteria. We painstakingly review and test these processes trying to ensure that the processing happens the way we need it to, in the order we need it to.   Inevitably, there’s a hole somewhere in the bucket. This leads to us troubleshooting to understand where the process failed for a re

Hi all,   Does anyone have experience using Javascript to auto-format a phone number while someone types it? I know you can use "mask input" to request a specific format, but I'm more interested in having Javascript do this for the user automatically as they type. I find this to be a pretty slick user experience.   I found this article in Stack Overflow: https://stackoverflow.com/questions/65240236/autoformat-input-field   I'm not sure if this is possible using Marketo forms or not. Would love any input from any coders out there!   Thanks, Ben

When I look in a Marketo Instance under Admin > Salesforce > Sync Status I would like to better understand what the "Skipped" column means specifically for "Sync Schema" operation.   I consistently see "12" in the Skipped column for Person (aka Lead) object. The Marketo documentation for "skipped" says "Count of records skipped because there were no changes to fields of interest for the Sync". But what does this mean in the context of "Sync Schema"? There are many more fields hidden to the Marketo Profile in SFDC so that can't be it. Is it 12 fields being skipped or something else?   Thanks for anyone that has insight here.  

Has anyone run into the issue when embedding a form on Drupal7, that the form appears without the custom CSS, and it is duplicated on the page?  If so, what was the fix? 

**This video was re-uploaded in July 2024   New to Marketo Engage? Check out tips from Marketo Engage Champion, John Charlesworth (@jcharlesworth), on best practices for onboarding.    In this video, John will cover how to organize the marketing activities tree, folder structure, cloning programs for program templates, naming conventions, and more!        Additional Resources:  Marketo Engage Glossary New Admin Checklist Getting starting on your Marketo Engage Goveranance & Training Inheriting an instance? Sign up for Marketo Engage's Inherited Instance email series here. 

**This video was re-uploaded in July 2024   New to Marketo Engage? Check out tips from Marketo Engage Champion, John Charlesworth (@jcharlesworth), on the analytics and database sections.   Analytics section includes various report types that provide detailed statistics on people and their activities. You can leverage email performance reports, people performance reports, and more. Database section is home to all person records.. Check out this video for an overview!        Additional Resources:  Marketo Engage Glossary New Admin Checklist Getting starting on your Marketo Engage Goveranance & Training Inheriting an instance? Sign up for Marketo Engage's Inherited Instance email series here. 

**This video was re-uploaded in July 2024   New to Marketo Engage? Check out tips from Marketo Engage Champion, John Charlesworth (@jcharlesworth ), on Design Studio.   Design Studio is home to your landing pages, forms, emails, snippets, images, and files. In this video, John conducts an overview of Design Studio and covers how to create templates, edit emails, approve email drafts, landing pages, and more!      Additional Resources:  Marketo Engage Glossary New Admin Checklist Getting starting on your Marketo Engage Goveranance & Training Inheriting an instance? Sign up for Marketo Engage's Inherited Instance email series here. 

Filtering of email bot activity   Email bot activity has been one of the most asked features in our Marketo community. As an initial release of this feature, we have taken an approach of filtering the email open and email link click activities by matching them with an Identified list of IPs and User-agents.  This is the list provided by IAB (International Advertising Bureau).   Frequently Asked Questions (FAQs)   Q: How this feature works? A: As described above, when an email is sent we receive email opens and clicks as per the engagement. When an email open/click reaches Marketo servers, it will check if either IP or user-agent of the received open/click matches with an entry in the identified list of user-agents/IPs (provided by IAB) then those clicks/opens are considered as bot activity and will not be logged into Marketo   Q: How can I enable the feature?A: Its simple, goto Admin > Email > Email bot activity, click on the enable filtering of email bot

I would need your help with the following issue:I am using Marketo with Salesforce. I have found some cases (cca 80-100) when the UTM parameter fields (all 5 fields) were updated and overwritten by salesforce. It was empty in Sfdc and overwrote to null. I set it back manually and later it happened again. There’s no rule behind which should cause this sync. I set these fields Read only in sfdc, and still overwrite. I don’t want to block this field in Marketo, bc sometimes it needs to be changedThe problem is, that I can’t find the pattern. Why happened only those couple of leads? Why happened with all 5 UTM fields (and 1 more other field, but only these 6 fields), It is random, there’s no pattern when it happens (like 10 minutes after I change it, it will be changed back again). So this kind of rule.Do you have an idea?  

I’m trying to make a dynamic unsubscribe footer since our company sends emails in multiple languages.I’m on step 6 of this How To, but my instance is missing the “preferred language” filter. I’ve attached a screenshothttps://experienceleague.adobe.com/docs/marketo/using/product-docs/administration/email-setup/make-your-unsubscribe-message-dynamic-for-languages.html?lang=enPlease let me know if you have any suggestions to fix this issue.