Adobe Marketo Engage

Hi,  We have a nurture stream for which we are stopping any entry of new leads as we will be making this nurture stream obsolete once all members have completed the cadence.    Is there a way to tell who is currently in the stream and if they have exhausted the content or what emails they have/have not received??   Thank You. 

Hi.I've created a form on a follow-up landing page that enables people to specify their topics of interest through checkboxes.As 'Form Pre-fill is enabled  assumedit would autopopulate these checkboxes with the information we already have on the person but it doesn't.Is there a way to define whether a checkbox should be preticked based on existing data? maybe using tokens?Thanks,Paul

I am having difficulties with troubleshooting our Marketo to Drupal form integration. For Context, My company utilizes Drupal to build and host our website. We also use Drupal forms on our website to collect lead data. However, that integration recently stopped working - when visitors fill out any of the forms across our web page the data is not passing through to Marketo. I have been trying to troubleshoot the integration, however, I can't even find the integration the admin section of Marketo. I've never set up this type of integration before and I'm trying to figure out what needs to be done on the Marketo end to set up a Drupal for intergration.    In my research I keep finding documentation about how to set up the Marketo MA module in Drupal, However I don't see anything about what to do on the Marketo end of the integration.  So my question is what do I need to do to get a Drupal to Marketo integration up and running?

I'd like to create a view where I can see the submission date (and time if possible) for each form submission. While I can't find this - the information is clearly stored somewhere as I can use smart list filters to search for those who filled out a form in a given time frame. Anyone know how to pull that into a smart list view.    Could I, moving forward, use a hidden field to create the date/time stamp on a form submission. Doesn't appear I can use tokens so looking for any insight you may have!

Hi,    We have an engagement program in our Marketo Engage instance that contains multiple streams.    1) We want to stop using/turn off 1 of the streams.  How can I do that without losing the stream history?    Do I simply archive all of the assets in under/within that stream?   Do I need to somehow "turn off" the stream?  I know that there's a way to turn off entire engagement programs ( that's not what I want to do) but I don't see a "turn off" option for just a single stream.    2) the filters that we use in this stream to define the audience entry and transition rules ( etc. If product interest updates to X) , we now want to redirect that audience to a different stream.  Do I simply delete the entry rules for this stream and give them to the other stream where we want this audience to go into ?     Your help is appreciated!    Many Thanks 🙂  

Hello everyone! I've searched all the posts related to it here in Marketing Nation, but it seems most of them are outdated. We'll start working with a client that wishes to use Sprinklr to send WhatsApp communications, and its Marketo connector is not available in LaunchPoint anymore. Has anyone gone through this use case recently? Any tips are welcome, since it's going to be my first Marketo project. Thank you guys! 🙂

I'm trying to use an executable campaign to send out a welcome email to those who view various recorded webinars on our site.When using an executable campaign, does my token used in email also inherit the parent value? When I test it, the email's my-token takes the value set on the program itself, and not being overridden by the program where I'm calling this from.   What I want to do.. Call executable campaign from each of the webinar programs where we have tokens set for webinar names and urls. Executable campaign is in another program, and email has my tokens for things like webinar names.   Flow - I use 2 execute campaign, and the one that's just value update which seems to work fine.   token set on parent campaign.   Should I just create a field that I can update in the flow before I send out an email and use that value in the token? If anyone has good workaround, please let me know!    

Someone asked an easy one on Marketo Nation today: We are adding new branding domain aliases to our Marketo Instances and we were wondering if we can use the same alias across all instances?   The answer is definitely No, and figured it was worth an official post in case others have this question down the line.   The explanation is pretty simple (as these things go!).   Branding domains are implemented via DNS Alias (CNAME) records. The left-hand-side of a CNAME record is the alias: your branding domain. The right-hand-side is the canonical name: the Marketo-controlled domain.[1]   An alias value is only allowed to appear once per DNS zone. So once you set up this record: click.example.com. 300 IN CNAME mkto-sj010203.com.   You can’t also have: click.example.com. 300 IN CNAME mkto-sj040506.com.   Here’s the warning from my favorite DNS server:   It’s a universally implemented rule, yet it’s kind of&

We are adding new branding domain aliases to our Marketo Instances and we were wondering if we can use the same click tracking subdomain across all instances? Example: click.domain.com to be used on 6 different instances.Thanks!

Hello,    I am building an engagement program that will support two audiences. One from a 1st party audience driven via Lytics and the second from 3rd party list uploads.    I need to report separately on each audience. My thought was to build a default program for each audience and create separate streams.    The same emails will be used. I am just trying to avoid having to manage multiple programs when any change needs to be made. 

初めて投稿します。 メールプログラム　ABテストの結果を、メール別に見たいと考えております。   ■Aメールのデバイス別クリック数 ■Bメールのデバイス別クリック数   上記を確認する方法はありますでしょうか？ アドバイスいただけますとありがたいです。 よろしくお願いいたしますmm

Hi everyone,We're running into an issue where after a task has been created via Marketo, it is immediately deleted from Salesforce. I can see the task creation in the lead's activity log and everything looks correct there, but in Salesforce there is only a "Routing Task" but the task itself is not there. Our Salesforce Admin said it was deleted, but sees nothing in the automation that would cause this. It doesn't happen on every lead, just a handful a month, but the Sales team doesn't want to miss any leads. Any ideas on why this would be happening?

Call it the Law of Large Projects: eventually, someone’ll receive data they don’t have enough experience to validate, give a shrug, and assume it must be right.   APIs, awesome as they are, are one cause. Developers might fetch data from the REST API, but without really knowing how to use Marketo itself (they might never have logged into an instance!) they can’t really understand the results.   And as data gets further transmogrified by internal processes, it can end up with stuff that would make a Marketo user instantly say That ain’t right! while devs are happily logging LGTM.   Such was the case when the Annual Revenue field showed both positive and negative numbers in a client’s in-house BI tool, whose underlying SQL db gets populated via the Marketo Bulk Extract API.   And there were 2 different reasons, as it turned out. The 1st was familiar, but hadn’t seen the 2nd before and it’s likely new to you as well.   Reason 1:  Usi

Hi Community Experts!   I'm playing around in our Target Account Management for better understanding before we set it up in our new instance, and when importing Named Accounts (downloaded them from our CRM), only 65 of my 202 accounts get imported. When I download the failures/errors, they are all listed with "Incorrect Data".    Does anyone know WHAT data is incorrect? There were no issues with mapping data, and all the fields I imported look fine to me! However, I'm open to the fact that something might have been mis-added, so I'd love to make sure I'm aware of that for the future.   Any help is appreciated  😀 Michelle

Hi Everyone,We have occasional issues with values stored in cookies not being stored in hidden fields on form submit. Sometimes the information in the cookies are stored and sometime they are not. Support is trying to help but I am wondering if anyone has any insight on how to trouble shoot. Setup:1. We store utm values in cookies when people come to our site. 2. When the user converts via a Marketo LP  we auto fill the hidden fields with values from set the cookies. We have tested in multiple browsers (normal and incognito modes) and always the cookies are set but on submission the values are not always stored. Any ideas?Thanks in advance,- Frank

Hi, Using Velocity Script, how can I separately retrieve Date, Month and Year values from a datetime field from a custom object?  Example: We want to send a weekly email to those who complete at least one course in the last week. The third party integration sends data to Marketo every Sunday and the email should go out in 1 hour of sync to those who completed the course.  We want to create a velocity script for this case to run auto-sending email every week (without any manual date updates in the script). We have below 2 questions: 1)  Seems like we would need to compare 2 datetime fields, while ignoring timestamp values.  "updated at" field in the CO - which captures the time when the sync occurs; and  system datetime 2)  We need to run a one-time email to catch up with the previous users who completed course/s. Here, we would need to compare 2 datetime fields, again, while ignoring timestamp values.  "updated at" field in the CO - which capt

The Global Variable in the email is set to Open Sans, which is what we want for the body text. We're editing the headers in the Text Editor to a serif font (Times New Roman). It shows up correctly in the Preview, but when we send the test email, it arrives with all text throughout the email as Open Sans.   How can we make the headers a different font and have them NOT change back to the Global Variable when sent?   I can edit the code in the email to force it to do the headers as the serif font, but it causes the template loses its capability to add any other modules to the email. Why is the text editor not overwriting the Global Variable font?

Hello! Does anyone have suggestions on the best way to create an A/B test for a blast email where half the audience receives an email and half receives nothing? Thanks!

In the March 2023 release, Marketo Engage will be changing several values used to populate the Location/Country field at multiple sections in Web Personalization and Predictive Content Modules. These sections include Segment Creation Page, Organizations List Page, Leads List Page, Analytics – Visitors List Page, User Settings – Edit Regions Page, Content Analytics – Analytics Page (in Predictive Content).   What is changing? Several of the values used to populate the Location/Country field will be changed. For example, “United States” is changing to “United States of America”.    The following table shows the values that will change.           January 2023                                                                                    &n

Hello, I would like to create a landing page with a form where I would ask users to answer 4-5 questions. On that page, after completing the questions, there would be a CTA button that would read "Next Page" and the user would click that to go to a 2nd page with a form where they would answer additional questions. The reason I would be separating these into 2 pages is I would like to use the first page to capture basic information and the second page to ask more detailed and multiple questions. If the user drops off after the first page and does not complete the 2nd page, I will have at least captured the basic information on the first page.    I believe the easiest way to do this would be to create 2 separate landing pages, each with their own form, with the first page linking to the second page. But if there is an easier way to do this, please let me know. Thank you. 

Hello,I am trying to change my salesforce credentials to point to a different salesforce instance but I keep getting this message: "switching salesforce orgs not allowed".Is there any way to change salesforce orgs or do I need to setup a new Marketo instance completely?Thanks

  Ever made a big MOOPs where a field value was incorrectly changed to the wrong value and you want to change it back to the original? Well the Bulk Extract API, Postman, and Google Sheets can help you fix it!   Before we get started here take a look at the Quick Start Guide to the REST API to see how to set up your environment and variables in Postman and how to make your first GET & POST requests. DM me if you want to receive a copy of the Marketo API Postman Collection that I created, which contains 100+ pre-configured API requests to get you started 🙂   Also if you are looking for a course for learning the Marketo API then DM me 🙂         Bulk API Introduction   Have you ever wondered how business intelligence tools like Domo, PowerBI, and Tableau pull in the plethora of lead and activity data from your instance? You guessed it! The Bulk API and in particular the Bulk Extract API.   The Bulk API is a p

      Your duplicate list becoming ever more daunting? Stop the rot by learning how to build a zap in Zapier that will merge duplicate leads as soon as they are created according to custom rules you specify.   Of course, the optimum approach to dealing with duplicates is to address the root causes that are causing duplicates to be created. The zap is only intended to be a patch while you address the underlying issues creating duplicates.   If you are instead looking to deal with that daunting pile of duplicates in your instance and merge them all at once in bulk then take a look at the Merging Leads in Bulk using the API post to see how you can tackle this backlog using Python and the API.   Also if you are looking for a course for learning the Marketo API then DM me 🙂   All the Python code used in the “Code by Zapier” actions below can be found in this Github folder.       Adding Duplicates to Static List   A work