Adobe Marketo Engage

hi all, I just wanted to confirm that we can add some externally generated utm's to our emails without any negative implications on tracking in marketo, email, munchkin or otherwise?  for our internal marketing reports & GA we will have a utm per email campaign.   thanks in advance, Mike   PS I do plan to test this before we go live in any case to ensure it all works correctly.

I am working on a webinar that has multiple reminder emails. I want to set up a flow that is triggered based off someone being added to the webinar list. The flow will have wait steps to send out the reminder emails on specific dates. For an example, reminder email 1 goes out on Jan 27th,8:00am. If someone signs up after the wait step date, is there a way for them to skip that step?   When I did a test a I signed up after the first wait step date for the 1st reminder email and I was still sent that reminder email. Is there a way around this ?    

Hello All, I have set up a Smart Campaign (trigger) on Marketo. It goes as: If the person takes an action on the form, send a certain email to them. The 'Sent email' results on the Smart campaign shows as 405.  To confirm my results, I have created a smart list with the same filter but the result shows only 1 here. I am understanding that since the email is included in the Smart campaign flow, the results are more accurate. Because the Smart list has been created separately, there is a discrepancy.   Did anyone have the same experience? Would appreciate your insights on this use case. Thanks! 🙂 

Hello!   I want to create a Card module that has a custom background. Inside of that, I want to be able to place other modules like buttons and images and stuff. I tried to add `class="mktoContainer"` to the inside of the Card module, however that didn't allow me to drag and drop other components inside.   Is it possible?

Has anyone found a way to send a sample (test) email to a group alias? We like to send test emails for sensitive comms to an internal group before sending for real. I'd like to send to a marketing@ alias instead of listing out a long list of emails. It doesn't seem that Marketo natively supports doing this. Anyone found a way?

We have several Business Areas (BA) and one global lead-scoring model. Will it make sense to create a model for each Business Area or keep the global model and update the score for each BA at a program level?   Thank you, Carla

Hello Community,   I am trying to track all social media clicks through one program. I have been testing the program and clicking on the tracked link but still seeing "0 members" in program. It seems to be set up correctly and I added an interesting moment (to link with SFDC) and it is not showing up. Please help if you can!   FYI - We want to see who is visiting the page, aside from any form fills.

Hello, I want to create an application/reception form for a certain service and record the reception number as a history.If the same person applies multiple times, I want to leave the number without overwriting.I plan to use LocalForm for now.   1) What kind of data should be used for the reception number? (Campaign ID + UserID or something?) 2) I would like to store the receipt number without overwriting it, but I am concerned that it will be overwritten if I use a custom field.   I would appreciate it if you could tell me the best method.

Hi Team - Is Marketo down for the Ashburn center, if yes how much time it will take to recover the impact?

アンケートつきの配信停止（もしくは再開）フォームを作成しているのですが、 動作テストを確認しようとしてアクティビティログを開くと、配信停止のtrue/falseが何度も起きています。 これは何が原因なのでしょうか。  

Hi Team,how much time (sec.) Does Marketo trigger take to track the activity in Marketo?    

Hello,  I like to start a process in case a user is in deletion process. Especially it's about starting one or more webhocks to make sure that the personal data will be deleted as well in another system. Do you have an idea how to accomplish this?    Unfortunatley I did not see any trigger like "Person is deleted" (like for the creation). I'm aware that it is possible to create a smart list which contains all activities and will end with the "Delete Person" flow step. But in this case it is possible to delete a person and to forget about the other system.  Kind regardsWolfram

When posting on LinkedIn, I will include a link to a blog on our website. What is the best way to track this link? Adding URL parameters? We want to improve the reporting of our social traffic. 

Hello!   I need to set up Marketo to Vidyard integration, which entails adding a Role with API access. Vidyard's documentation specifies that I need to add the "Read-Write Lead" permission to the role. However, I don't see that permission in the list of available permissions under "Access API".   As well, the Marketo API documentation has conflicting information. Specifically, "Leads" appears under the REST API > Lead Database docs and references Read-Write Lead permission, as well as under REST API > Endpoint Reference > Lead Database, but is not mentioned in the "Descriptions of Role Permissions" page in the Marketo Guide.   Can someone give me some clarification on this? Has the Lead endpoint been discontinued, or do I need to have access to something else in Marketo to access it?

Do you feel Marketo’s standard reports are not bringing enough ROI insights to you? Do you wish to see how transparent your marketing influence is? Or are you planning to build a successful reporting around all the data points in your Lead Lifecycle?   Here is how Marketo’s RCE answers all of the above and you can get the most out of this!   Revenue Cycle Explorer is Marketo’s advanced reporting tool that can help you make the funnel and marketing influence more transparent. When done right, the reports generated in RCE can help you make better decisions about what sort of programs and events to run.    Marketo’s standard reporting brings you a very limited view of how programs or channels are performing, how Marketo assets are driving engagement, sources leads are generated from, how your company’s web pages are performing, etc. However, RCE allows you to measure, understand, optimize and predict the revenue cycle.   Before you start using this tool, it is imp

Hello!  I am looking to confirm my understanding of all limitations when you enable the Marketo Salesforce sync and came across documentation that seems to contradict itself.  My understanding was that whilst some objects couldn't be updated they could still be read.  See the first three points which support my understanding, but then see the last point which seems to contradict the first three points, and that those objects API are not available.   Company APIs are read-only access for subscriptions which have SFDC Sync or Microsoft Dynamics Sync are enabled. https://developers.marketo.com/rest-api/lead-database/companies/   Opportunity APIs are read-only access for subscriptions which have SFDC Sync or Microsoft Dynamics Sync are enabled. https://developers.marketo.com/rest-api/lead-database/opportunities/   Sales Person APIs are read-only access for subscriptions which have SFDC Sync or Microsoft Dynamics Sync are enabled.  Sales Persons are

I'm trying to develop a velocity script where it checks if a field in a custom object (which is being synced from a Dynamics custom entity) is not empty. If this field is empty, I would like to print a message saying the details are not available at this time. The entity is being synced with Marketo using the standard process, and I can call information from this entity successfully in other scripts.   The data is structured as follows: The contact/lead is linked a record on the 'contactQualification' object, this is a one-to-many relationship. A qualification record has a lookup field to 'externalCourseList', this is a one-to-one relationship. A courseList record has a field 'friendly name' which is what I would like to print. Contacts can have multiple qualifications, but I'm happy to print only the most recent one (that is, only the record at index 0). If there are more than one, this is irrelevant.   My code is currently: #if($contactqualificationList.isEmpty()) Your qu

Hello, is there a way to import leads from a 2gb csv file. My goal is to not split the file, or do it the less time possible.  is it possible to upload the csv to adobe cloud? and import it to market from adobe cloud? in this case, can I import a csv file bigger than 100mb?    Thanks!

We were working on a business review with our Marketo Account Manager and now we're getting bounce back that their email no longer exists with Adobe.   I'm guessing they may have been unfortunately let go in all the tech company layoff that have been going around this month,  though I haven't seen any specific communication on layoffs in January from Adobe (or Marketo).      The canned option in the bounce back email to get a new Adobe contact is pretty useless as it all relates to Adobe Creative Cloud products.   I put in a Marketo Support ticket in, in the hopes of getting help there... but does anyone else have experience with getting in contact with a Marketo representative?   Does anyone have a Marketo Account Manager that they are currently in contact with that might be able to help us re-establish a connection with someone?     Any help is greatly appreciated!  

Hi everyone, we have a issue that needs your help:we want to be able to prefill checkbox field on a 2nd LP.flow:click Email- LP1 (with a form) prefill works via marketo token - LP2 form continuation (with checkboxes for area of interest , prefill not working) the Mtk token lost tracking on 2nd page .Marketo suggests: "There may be a way to add the tracking script to the page with iframe and custom code. However, this would be a custom implementation and Support will not be able to assist in the set up or troubleshooting of this method."does anyone know what code /script that can be added to prefill for the 2nd page as well please.Thank you

  A user recently asked about plugging Chosen, a well-known HTML  <select> replacement, into Marketo forms. There’s a 3rd-party post from several years ago on the topic, but their code invited a little correction, performance optimization, and configurability.   Chosen was developed by devs @ Harvest, the time-tracking app. (That doesn’t necessarily make it better than others, but knowing the project is in heavy use by its maintainers is a good thing!)   The main goal of Chosen is to make long dropdowns less unwieldy.   Here’s a native Marketo form with a series of Visibility Rules — I made sure to cover VRs, not just a basic config — where Territory and Country are perfectly usable, but State is characteristically unwieldy:   With Chosen, all dropdowns become a little slicker (check out how the Territory and Country placeholder text is displayed). Even better, long dropdowns can be