Adobe Marketo Engage

I am not sure, if I am posting in the right forum but the question is around connecting Marketo Sandbox to a new Salesfoce sandbox. So appears to be the correct, but please let me know if its not the correct place to ask this question.   What are the issues with connecting the same Marketo Sandbox instance with a new salesforce Test Sandbox? Is it complicated for some reason?

Some MSI users cannot use the Send Marketo Email button in Dynamics. When they click it, nothing happens and we already checked pop up window blockers.  Meanwhile it works perfectly for me and a few other users.  Anyone have a solution for this?

Hi,I'm trying to send an alert email to a sales person if someone clicks two or more email links in an engagement program.  Would like to have them click a link in two different emails but not sure that's possible. I have a progression set up as follows with all eight emails in the "email is" section.  Will this work as I'm intending it to work?  Any other ideas?Thanks

Hello I'm trying to approve an A/B test with the following token code:{{lead.LeastQuotedProduct:default=Homeowners}}, however I get the following message:    Please let me know if there's a work around for this. This seems like it should be an important component to utilize, when setting up an A/B test.

Hi dear supportive community,  I wanted to get your confirmation on sending emails in a marketo email program from a personal email (rep email) , when the rep has just started with our company and his email was just created. Do you think this can in any way impact the deliverability?   The goal is to send MES program to an audience of 5000 people from name.lastname@example.com  (DKIM and SPF are set up for our domain). My only concern is that the email we want to use in this program belongs to a rep who has just started and hasn't had any activity yet. Do you think this can have an impact on the deliverability of the emails?   Thank you!

We have lead scoring setup for our sales team, and currently alerts are only sent out once a lead crosses the set thresholds for their lead score. (Ex. b/t 1-5, 6-9, etc.)The sales team has asked if it possible to see what specific event triggered this lead score change and alert. Right now we have "Source Type" and "Source Info" in the alert email, but those only pull in their original source, not the source for the lead score change. So for example, we have an IM set for "Clicks a link in email". If this event pushes them over the threshold to alert sales, they want to be able to see in that alert what it was that happened to boost their score. And if it was a marketing email event, what email it was that they engaged with. For email events specifically, I know how to include this in an alert, but as I'm understanding it right now, that would involve adding an extra alert that would get sent every time a lead engages with an email. I've looked into using

Hi all,   I've recently taken over a Marketo instance and I'm still learning the ropes. I have a couple of PDF assets that I need to replace but I can't seem to find them in design studio or elsewhere in Marketo. Is there anyway to search by their URL to find where they are being used and how I can go about replacing them?   Thank you!

Hi everyone,   I'm trying to set up a rather complex event campaign (or maybe I'm over-complicating it)   The event is held in 3 locations, A, B & C. A landing page with a Marketo form that lets them pick A, B or C. Their reply populates a marketo field which puts them in the corresponding Segment - at the same time, a confirmation email with dynamic content (based on their segmentation) is sent out - saying 'Thank you, we'll see you at location A (or B or C).   Here's where the problem starts, it appears Marketo doesn't get data from the Segmentations fast enough - the thank you reply email is always the previous selection every time I fill in the form. Eg, I fill in the form with location A, I get the default segmentation. Then I fill in with location B, I get the thank you email for location A. Then I fill in with location C, I get the thank you email for location B. My solution to this problem was adding a 2minute 'wait' step to my flow before the email send

Hello Marketo Nation,   Overview Some Marketo Engage customers have a need to receive data in near real-time to drive timely Marketing strategies, Reporting or usage across other applications internally. To meet these needs, we are offering the ability to Stream data sourced from their instances in near real-time instead of using Bulk API's as this could result in receiving error messages once API limits are breached.   Beta Details The Closed Beta focuses on the Lead Activity and User Audit streams but we would be interested in getting your feedback Metrics and Notifications Streams as well.   With near real-time activity data, customers can: Create custom alerts to effectively trigger important events, or workflows like using lists as a proxy to detect errors. When certain leads are found with inconsistent conditions they could be added to the list. Activity Stream can pick up and push the 'Add to List' activity, and customers can detect the event and take necessary a

Hi all, I have created two custom fields named, Custom Info Field_Str  Custom Info Field_Text The idea is to add these two fields into a Marketo form for specific events where we need to ask a specific question i.e. Dietary Requirement, Additional Comments, Travel Arrangements etc. Rather than creating a new field everytime or a new form everytime, I want to use these two fields in a form. But is there a way I can modify the field label at the form load, so that the using the same form and same fields, I can ask different questions at different event pages?

こんにちは。検索でうまく出てこなかったため、質問させてください。 （もし既出であれば申し訳ございません。）   作成済みのランディングページで、 テンプレートだけ別のものに変更したいのですが、 すでに作っているページだとテンプレートを差し替える、ということはできないでしょうか？   （別のページでも使用しているテンプレートで、とある１ページのみ変更したく 　新しいテンプレートを差し替えられないか、と思っています）   ご確認よろしくお願いいたします。

I'm importing event lists into programs that sync to corresponding SFDC campaigns at the program level. However, I'm running into the below sync error with nearly every list that I import that's roughly over 100 records. I'm learning that existing records from the list will sync just fine to the campaign, but any net new records will fail. I then have to disconnect the program from the campaign, run Sync to SFDC actions on the ones that failed, and add them as members of the campaign through a flow step.   This is of course not an ideal long-term solution, but I'm being told by our SFDC admins that they can't change the batch size limitations. I've done many list imports over the years for various instances, but I can't recall this happening to the degree (and with the list size) that I'm seeing now. Can someone help me understand why this is happening and what I should tell my SFDC admins in order to help resolve this?   Failed: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY: leadMast

Hi there. Does Marketo have a way to tag individual records with selectable information, such as when they click on a link to an email? For example, if the subject of the email is "intellectual property", is there a way to append "intellectual property" to a record taking action on the email so that I can select by that criterion in future smart lists and reports? Thanks. Adam

Hey all,In the past, I have used email performance reports to report on monthly emails. However recently I have noticed that the numbers are no longer matching.For example, the email reports says we only sent for example 10k emails, while the program shows 30k. The email performance report does include AB test in the name of the email.   I should also note that we only subject-tested 10% before a winner was declared, so the numbers don't even match for an AB test. The email was sent on Feb 14th.

Hi there.   Does Marketo Engage offer send time optimization for email? And either way, where can I find a report that will show me email performance metrics by day and time?   I see community dialogue on this topic, but it's nearly 10 years old and a lot can happen in a decade.   Thank you Adam

Hello, I posted this question as a response to someone else's post, but thought I might have a better chance if make this a post of its own. I have been using the same responsive code for years (I hand code all emails and upload code to Marketo), and it renders perfectly in all email clients, but recently, it is not rendering properly in O365 on Mac OS. All larger images that are positioned to the left or right of text are stacking as if O365 thinks my Mac OS desktop is a mobile device. If any one knows what adjustments I can make to my below responsive code to fix the issue, I would very much appreciate the help:   <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <!--[if !mso]><!--> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <!--&lt

We're using manual data input at the moment until our API is up and running and we mistakenly put 'True' in the Unsubscribed column of the input spreadsheet and have managed to manually unsubscribe about 1,100 contacts.   Is there a way undo this in one go rather than have to go into each entry individually and do it.   Thanks in advance.

hi all, i literally created an email and used every module we have available, so that i could check the final displaysa on different clients/devices. the whole email in the eoa preview has come up purple! please can anyone help?   thanks, Mike

Is it possible, in Marketo, to have thumbnail images next to a dropdown menu? So the images would wind up embedded within the form setup? Example: a series of poster designs from which to choose from and dropdown next to the thumbnail img to select QTY desired. How would I even go about something like this in Marketo? Or, is there a workaround I should do instead?   Thank you.

Hi all.   I've seen the videos and gone through the product documentation and I'm still confused about the distinction between dynamic and predictive content and where they're used (e.g., email vs. landing page or both).   The IBM product formerly known as Silverpop has a dynamic content function where you can insert different portions of copy into an email based upon preset rules. Is the synonymous Marketo item the same...or is it purely AI, using present data to inform future decisions?   My client's instance doesn't have this functionality set up, so perhaps if some kind and patient soul who has access to the mechanisms would Zoom or Teams with me to show me what it's all about, I'd be profoundly grateful. Thank you.   Best wishes, Adam 

Hi,   I recently ran an email campaign that registered 19 clicks in Marketo. When I look at the GA data for the landing page that the CTA in the email drove to, there are well over 50 pageviews with different "mkt_tok" tracking codes.    I'm having a hard time making sense of this discrepancy. The copy around the CTA asked recipients to forward the email to colleagues who might also be interested in the landing page content, but my understanding is that any clicks in forwarded emails would still be tracked by Marketo?   Thank you,   John    

Hi Community, In the segmentation for an RTP campaign, I can use the attribute "Behavioral->Visits".What exactly is meant by visits? Do simple reloads count as a visit or is there a time delay between individual visits until it is counted as a new visit. In my current RTP campaign, I have the following function in the underlying segmentation: Number of visits - Equals or greater than - 3.I am now trying to test the whole thing, but I do not get the campaign displayed. The following function works without problems: Number of visits - Equals or greater than - 1. I hope someone can help me understand the exact procedure of Marketo so that I can create the right test setup. Translated with www.DeepL.com/Translator (free version)