Adobe Marketo Engage

Hello, Looking to do a basic pull for a Custom Object Record of Membership Date that is 1 year ago to the day. In theory this should work according to everything I've read: nhabischWings_0-1681740836286.png But it's pulling all sorts of different dates for the field. When dealing with Custom Object records, is this an issue with the Smart List filtering and using multiple filters of the same object? Or is something wrong with our date field input? It's coming in as the proper YYYY-MM-DD, but something is off.

Hi,   Does anyone have used Executable campaign with smart list filter too?  I have use case to use executable campaign with smart list. But somehow that is not working due to smart list rule. 

For the upcoming webinar program we would like to create 2 webinars in two different time zones, but only using one registration page, so that people select the one they want to attend. Similar to the webinar done some time ago, see https://event.on24.com/eventRegistration/EventLobbyServlet?target=reg20.jsp&referrer=&eventid=1416643&sessionid=1&key=257F0BE313BA4835A54DF64B1767F353&regTag=114986&sourcepage=registerFrom ON24 point of view, that seems to be pretty smooth to create an multi-event registration page – but not sure how the ‘connection’ to Marketo could be done. Can we do this via checkboxes, and offer two (2) checkboxes with different dates/ times? does Marketo allow to create 2 Event ID's/ 2 forms for one (1) program only?Anybody had a similar case in the past, and found a workaround?

I wish I could sort in order ascending/descending by my custom fields under Lists, right now I can not.  I have a custom Date field I would like to sort by and theres no way to do it. It would be really helpful if I could. Thanks!

Hi, The campaign in Marketo members is not synced to corresponding salesforce campaign members. I have checked the status setting which is exactly matched. Any reason why this occurred ?    

According to Marketo documentation, all smart lists that we push over to Facebook become static. And reading an old 2019 post (Updating Facebook Custom Audiences), says that this "dynamic" feature is still not ready yet.   So I was wondering how the community has done to solve this and thus be able to have updated lists, be it for retargeting or whatever the goal is?

Hello,We are having an issue were our Email Blast campaigns (and possibly other type of campaigns yet to be tested) are not showing any type of data or actions other than "Email Send"; mind you were are opening the test emails and opening links, etc.We are not sure if this is an error from our end or something directly with our sandbox, which - for context - was closed for a couple of weeks due to some issues with our partnership. The reports and action results were coming up just fine before our sandbox closing, as shown in the screenshots.Have anyone seen something similar? Thank you!    

Hi all, so we've got our first onboarding email setup in marketo, the initial (email 1 setup) smartlist is as follows: trigger: person is created & filter: consent email is true.    Based on engagement with this and further emails in future, we want to trigger upto 5 other sends, my question therefore is: how can we remove those that aren't engaging with our onboarding emails whilst also adding in those that are engaged? I know we could use unique urls to do this, but i'm wondering if there's a better way (as surely there must be). just not sure about getting all of the emails talking to one another, the URLs would be the same mostly, hence why the unique urls wouldn't really work. We do however have a membership option which will be advertised on all of these and we can filter out those who're members but that again isnt the best way.   cheers in advance!    

Have a bit of a mystery I'm trying to solve.    We have an email newsletter that goes out every week to about 20k subscribers. In this newsletter we sell ad space. Nothing fancy, just a square image that is linked to the advertiser's website.    Week to week, we had been seeing about 100 clicks from about 50 people on these ads. Not crazy but not to bad for what are essentially banner ads.    Then, around the week of 12/6/2022, we saw a dramatic drop in clicks to those links, down to the single digits. After a few months of data, that pattern has stuck around, so it's not a one-time fluke. What's odd is we aren't seeing a drop in clicks on the other links, except clicks to are social media icons, which are also image-only links.    I have bot activity set to logged but not filtered. I checked emails before and after and found some clicks attributed to bots and some not, so I know we're capturing all the activity. I checked and there's no cha

Hi All,   We created a smart list that looks for contacts with a specific type of opportunity. The list is returning with contacts, but there is a bucket of contacts that are missing from this list. When looking at the Person Detail Opportunity tab for these missing contacts we see these contacts have the opportunity that we are expecting to have them to meet the ur Smart List filters.  We then looked at the Person Activity Log and noticed there is no "Add to Opportunity" activity task for these missing contacts. This seems to be the only difference between the contacts with this opportunity that showed up in the Smart List and those that didn't.   Based off the Person Updated Date, it looks like the contacts that were part of our initial SFDC-> Marketo Sync are the contacts that are missing the "Add to Opportunity" activity task and the ones that are showing up in this Smart List had the opportunity added after our initial sync. We tried updating the Opportunity on t

It’s always a sinking feeling when the docs for a hosted app include the word “IFRAME”, but have no match for “custom JS” (even if you pay for a higher-tier subscription). Puts a damper on sending activities within the app over to Marketo — not just Munchkin hits but form fills, too.*   Nevertheless, you can still get useful stuff in the Activity Log, as long as you load Munchkin a special way in the IFRAME.   Step 1: See if you can add the referrer <meta> tag OK, the app won't let you add custom JS or CSS, but there's a chance it lets you add a custom <meta> tag to the <head> of all pages. If so, you definitely want this: <meta name="referrer" content="no-referrer-when-downgrade">   As I've written about before, the default referrer policy in modern browsers is strict-origin-when-cross-origin, which means a cross-origin IFRAME (as your IFRAME will certainly be) would only receive the truncated value https://yourco.saasapp.example instead of the

Hi Marketing Nation Community!    Updated on May 10th 2023: Missed the live webinar? Find the recording, additional resources, and live webinar Q&A in this article. --   Register HERE today and learn about Cracking the Personalization at Scale Code using Marketo Engage.   In today’s data-driven world, if you aren’t personalizing your marketing content, you’re missing an opportunity to connect with your audience effectively — and likely losing engagement, conversion, and ultimately ROI of your marketing investments. Join Marketo Engage Champions, Courtny Edwards-Jones (@Courtny_Edwards) and Darshil Shah (@Darshil_Shah1) as they share their wisdom to get the most mileage using personalization features available within Adobe Marketo Engage.   In this webinar, you’ll learn: Why is personalization important? Key personalization use cases and techniques to use for each. Features and techniques available within Marketo

  Pat yourself on the back: experienced MOPS folks are usually more technical than junior IT staff. (And I say this as a former know-it-all IT guy.)   Or if not more technical at the detail level, certainly more technically assured. If you’ve seen a Marketo DNS config work in 10+ different instances, chances are you know what you’re talking about!   A client forwarded some frustrating IT pushback the other day:   That CNAME record won’t work. We can’t make pages.example.com point to yourcompany.mktoweb.com because opening https://yourcompany.mktoweb.com gives an SSL error. Bzzzt! Wrong. Whether https://yourcompany.mktoweb.com opens in a browser is irrelevant.   See, you’re only asking for a DNS alias to be set up, and by definition DNS resolution finishes before the HTTP request/response process starts. Alias-to-CNAME mapping is a DNS issue only. It has nothing to do with HTTP requests.   So https://yourcomp

Hi everyone. We have a lead scoring model set up which, in general, is working really well. However, we saw an issue arise the other day. For context, we -50 points for leads whose company doesn't meet a certain revenue threshold or if that threshold is null.   Our new lead got created and then our lead scoring model kicked in before our lead enrichment tool could populate the revenue figures. Our lead obviously then got negative scored and then abandoned and a hot lead wasn't routed correctly.   My question is, wouldn't it make more sense to have a lead scoring program fire on a campaign request trigger as opposed to a person created trigger? This would let our data enrichment tool go about it's business and once it's finished, THEN send the lead over for lead scoring?   Any input would be greatly appreciated

We are have missing salesforce account information for several accounts. I have been tasked with creating an email with a form to send to contacts who we need information from. 1.) The information on the form needs to be synced to the account in salesforce. Is this possible? Other research says that accounts are the one type that only flow into Marketo (though this can be bypassed through support) 2.) Would you recommend that bypass, or is there a better way this can be accomplished? 3.) Assuming the connection is there to accounts, will the information automatically be added to the account, or will it be brought in as a lead?   Thanks!

Hi guys!   I created a calendar event file as indicated in the Marketo documentation. And I'm trying to use it inside an Image object but is not working. I tried the preview and a real sample test and is not working at any of those.   Is there a way to use it as a link in an image?    

Hello!   The admin whose Zoom account was authenticating the connection between Zoom and Marketo left our company. We have re-authenticated the zoom api connection via launchpoint but receiving this error any time we try to connect a webinar to our webinar program in Marketo. I have followed the steps laid out here to no avail. does anyone have troubleshooting tips?

I have a custom Lead field.In my UI, I'm looking at the table, and I click the column name to sort it.  For some reason, my field's sort buttons are grayed out.All the rest of the columns can be sorted, but not my custom one.What's that about?  Can I really not sort by custom fields?  Argh.

Hello there, I have created a marketo landing page which currently has a link to an infographic PDF(PDF is hosted in Design studio) But the ask is to have the pdf directly show on the landing page without having to click the link to view and download the pdf.   Is there a way I can have the pdf show and allow users to download on the landing page upfront?   Thanks so much in advance 🙂

Hi, I faced a sync issue with Salesforce and  Marketo. Once the salesforce campaign is created and activated in SFDC, the campaign should be selectable in a drop-down menu in Marketo when the program is set up. However, this has stopped working.  Really appreciate any help here. BR Frank Qian

The bulk lead extract api to fetch updated leads not returning leads for which company fields are updated e.g: If for a lead 123            "Billing City" is updated but this lead is not present in the response. Is this the correct behaviour?