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Adobe Marketo Engage

Welcome to the Adobe Marketo Engage Community! Connect with peers to ask questions, share best practices, explore release updates, and contribute ideas that shape the future of Marketo.

10000+ Total posts
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Adobe Employee
ndalviAdobe Employee
 Adobe Marketo Engage
Introducing Interactive Webinars: Marketo's one-stop solution to all event marketing needs

  Interactive Webinars:   Adobe Marketo Engage is thrilled to announce the introduction of our latest innovation: Interactive Webinars powered by Adobe Connect to its Event and Webinars Marketing suite of capabilities. This unique capability that has been launched in Adobe Summit 2023 provides event marketers with a unique opportunity to manage all the activities in the virtual-event marketing lifecycle within Marketo without having to manage multiple tools and avoiding hassles related to the timely and reliable exchange of data between multiple tools.     Interactive Webinars is designed to act as a one-stop solution to all the needs of an event marketer from the creation of a webinar to its promotion and from webinar delivery to analysis post delivery. An event marketer can ensure that the objectives of designing and running the webinar are met and rich insights obtained from the webinar participation are utilized to accelerate the conversion velocity.   Ben

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Darshil_Shah1
Community Advisor and Adobe Champion
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nhabischWingsLevel 5
 Adobe Marketo Engage
Opting Out Specific Custom Object Records But Not at the Lead Level

Hello, Looking for any thoughts on the following scenario: We (unfortunately) allow for multiple users to register under the same email address. This creates an issue when it comes to opting out of communications. Since Unsubscribe is at the Lead-level and Custom Object data can really only be altered by the API - I was curious on this process for "opting out" individual records: Create an "Unsubscribed" field within our Object Personalize every email so we note whom it went to specifically at record level If the user opts-out, pull down that data if possible Set the "Unsubscribed" object field to TRUE Reset the Lead-level Unsubscribed field to FALSE I understand this is NOT the optimal solution - just was trying to think ahead in case it becomes required of our organization. Ideally we'd only allow one user per email - but I don't think high-ups would like us forcing 200k legacy users to change their email(s). 🙂

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BettywapLevel 2
 Adobe Marketo Engage
Jasbirka
JasbirkaLevel 5
 Adobe Marketo Engage
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JeffSm6Level 6
 Adobe Marketo Engage
Chris_Wilcox
Chris_WilcoxLevel 8
 Adobe Marketo Engage
Using {{program.id}} inside velocity?

Having the hardest time figuring out how to access the {{program.id}} value inside of a velocity script token.   I found @sanfordwhiteman 's article with the workaround, but having trouble implementing it.    https://blog.teknkl.com/accessing-the-program-id-and-campaign-id-from-velocity-the-new-way-post-june-2019/   I put this short script in the <head> my email template (I can't using the unsubscribe HTML section like he suggested), and I can see the value populating correctly in the head. <script> #set ($MAContext = { "programId" : "{{program.id}}" }) </script> Now, I'm struggling with how to access that value later in my email inside my script token.    I tried using this, but didn't work.  ${MAContext.programId}   Anyone ever done this before?

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Caleb_Kelly
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SharathkumarShLevel 2
 Adobe Marketo Engage
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amishraLevel 3
 Adobe Marketo Engage
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Mkhanna0510Level 2
 Adobe Marketo Engage
Export Marketo Static List Data to Google Sheet

Hi, I am trying to pull Marketo static list data to Google Sheets with the help of Google App Script. However, I have observed only 300 records are getting pulled from Marketo. Can someone help me to find a solution for this issue? Sharing the code for the reference. function updateData() { const ACCESS_TOKEN = ""; const API_URL = ""; const LIST_ID = "1873"; // Replace with your actual List ID const PAGE_SIZE = 200; // Number of records per page let currentPage = 1; let allLeads = []; let leads = []; // Initialize leads as an empty array do { const DATA_ENDPOINT = `/rest/v1/list/${LIST_ID}/leads.json?maxReturn=${PAGE_SIZE}&page=${currentPage}`; const response = UrlFetchApp.fetch(API_URL + DATA_ENDPOINT, { headers: { "Authorization": "Bearer " + ACCESS_TOKEN } }); const content = JSON.parse(response.getContentText()); leads = content.result || []; // Use an empty array if conten

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SanfordWhiteman
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Jeffrey_TolhursLevel 2
 Adobe Marketo Engage
Preference Center / Unsubscribe Checkbox Auto-fill

Hello! We are creating forms and landing pages in Marketo for our unsubscribe and preference center. Our "Unsubscribed" field for the lead is a checkbox in Marketo and on our form and it is auto-filling correctly from the lead Unsubscribed value and retaining the value from the lead each time we visit the form from the link. We have other categories of emails we ask users to set their preference for. Yes/No/Unknown in Marketo but we want to display them as a checkbox on the form (unchecked=no and checked=yes, unknown hidden) When a user updates the checkbox on the form, the correct value flows to the lead in Marketo but when accessing the form a 2nd or 3rd time from an unsub link in our email, the value is not auto-filling to the right value that is in Marketo, always gets set to unchecked (No). We have auto-fill enabled on the three levels but not sure what we are doing wrong and want to know how we can get the checkbox to auto-fill to the correct value. Thank you!  

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Romina-2Level 2
 Adobe Marketo Engage
AEM forms to Marketo forms - is it possible to map multiple AEM form fields to one in Marketo

Hello all. We are looking to create a lenghty form to place on our AEM website. As we don't want to create additional Marketo fields, we are thinking of using AEM forms instead and have the submissions feed into Marketo. But we are not sure if we can do a many-to-one mapping. We would like most fields to map to only one field in Marketo (including the questions).For example, we would have the following questions on the AEM form:Q1: What is you favorite color?A: BlueB: RedQ2: What is your favorite season?A: SummerB: SpringIf I fill in the form and I choose for Q1 answer A and for Q2 answer B, the information would be passed to only one field as follows:What is you favorite color? BlueWhat is your favorite season? SpringHas anyone does this before? And if yes, please share any advice you may have.Thanks All, hope you have a great day ahead!

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Darshil_Shah1
Community Advisor and Adobe Champion
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LaurenrichLevel 1
 Adobe Marketo Engage
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ola-2Level 2
 Adobe Marketo Engage
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nsoria1Level 3
 Adobe Marketo Engage
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katiepaultreLevel 1
 Adobe Marketo Engage
grantboothcs2
grantboothcs2Level 2
 Adobe Marketo Engage
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Karuna17Level 1
 Adobe Marketo Engage Knowledge Base
Katja_Keesom
Community Advisor and Adobe Champion
Katja_KeesomCommunity Advisor and Adobe Champion
 Adobe Marketo Engage
All Company records visible via APINew

It has come to my attention that some Company records remain in the database, but are not visible any longer, even via the API. This is the use case: A lead gets created with some Company fields populated (e.g. via a form fill). To store these Company values a record is created on the Company table, with the externalCompanyId remaining blank. This is much the same as modern CRMs like Salesforce and Dynamics work. If the lead goes stale and gets deleted from Marketo the Company record actually remains behind and is not deleted along with the person record. These Company records with a blank externalCompanyId are not accessible via the normal REST API endpoint and can therefore not be deleted in any way. With a native integration this can of course be managed via the native sync and in most cases these ghost records are simply clutter and not in the way of anything. However, with custom object connections this can sometimes cause problems when something unexpected happens. It would be

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Katja_Keesom
Community Advisor and Adobe Champion
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Nate_OosterhousLevel 7
 Adobe Marketo Engage
Creating a New Line Program Token to Organize a History Field

Hello Everyone!I really need your help on this one.  Question: Does anyone know how to create a program token that would create a new line if added to inbetween tokens.  I am looking to format a history field like the example below:Filled out Form on: 2015-03-10 13:00:00  Form Comments: This is the comments from the 3rd form fill out.Filled out Form on: 2015-02-10 12:00:00  Form Comments: This is the comments from the 2nd form fill out.Filled out Form on: 2015-01-10 11:00:00  Form Comments: This is the comments from the 1st form fill out.Right now it looks all mashed together like this:Filled out Form on: 2015-03-10 13:00:00  Form Comments: This is the comments from the 3rd form fill out.Filled out Form on: 2015-02-10 12:00:00  Form Comments: This is the comments from the 2nd form fill out.Filled out Form on: 2015-01-10 11:00:00  Form Comments: This is the comments from the 1st form fill out.Below is my Flow Action: I am looking to figu

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Chuck_McSherry1Level 2
 Adobe Marketo Engage
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MarianaLevel 2
 Adobe Marketo Engage
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nzegarra98Level 2
 Adobe Marketo Engage
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mtucker1Level 2
 Adobe Marketo Engage
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PaulinaLevel 2
 Adobe Marketo Engage
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SwapnaLevel 1
 Adobe Marketo Engage

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