Adobe Marketo Engage

SummaryNew checkbox for query parameters available when adding new content or editing current content. IssueYou were previously unable to specify query parameters for predictive content, and query parameters were not used when adding new content, editing current content, and reporting on URL clicks. Autodiscovery works by adding a new URL to the DB, and later on, clicking counts are accumulated against the newly found asset. The asset is determined based on the URL (and there, it previously didn't account for anything that followed the ? in the URL. The same was used as a validation when a user added new content.The rule to determine this part of the URL, minus the query parameters, was a requirement back then and was taken into account during design.  SolutionAs you add predictive content from the predictive content page, you need to have the checkbox on this page to allow the user to decide whether they want to include/exclude the query parameters while adding it.The same

Im trying to merge contacts with the same email address. The contacts were originally added in Marketo, they have since been added in SFDC, creating duplicates in Marketo. Selecting the SFDC contact as the lead as per belowI get the following error - "Merge failure, unable to perform merge operation in natively-synced CRM."Do we need to update settings on the SFDC end to allow the merge to take place? If so what?Thanks!

I'm trying to keep a track on SFDC sync errors and I'm brutally lost. I have 100k+ error lines in the last 5 days. Most of them are recurring errors.Any thoughts on what this error means? cannot retrieve the record (<SFDC ID>) from sfdcI intitally thought these were simply sync errors but i see those under notifications with emails. These appear to be different. Appreciate your inputs. Thanks. Edits: Another error is the record (<<SFDC ID>>) is filtered. I read through this thread which talks about this error https://nation.marketo.com/t5/product-discussions/error-synching-to-sfdc-quot-the-record-is-filtered-in-sfdc-quot/td-p/72107However, my issue is that of the 57 leads with this error, 9 leads have the sync flag turned on. The field updates in SF for these values is synching back to Marketo.

Has anyone successfully generated an automated report for all sync errors in Marketo?I've received numerous SFDC sync error notifications in my instance, and I'm exploring if there's a method to compile them into a report. Currently, the only approach I see is manually copying and pasting them into an Excel spreadsheet.Thank you.NN

HelloIs it possible to review a specific portion of the administrative history? Specifically, I'm interested in identifying the latest person who made changes to the channels, including additions of new statuses, alterations to success status, and modifications to steps and scores. Is there a method to access this information? Thank you.

Hey community! I saw a couple of old posts about creating a custom 2-way SMS integration using Twilio, Telnyx, Zapier and a lot of coding knowledge. Now in 2023-2024, are there more feasible solutions to get this done? I know Marketo is bound with Vibes, but that's a one way integration and has its limitations. Thanks for your replies!

Hi everyone.I have subscribed to a revenue explorer report set to deliver daily to my email address. While Marketo indicates that the report is being processed and delivered, I am not receiving it in my inbox. This issue is specific to one particular report; other revenue explorer subscription reports to the same email address are being delivered successfully. I have checked my spam folder and verified that the email address is correct. Additionally, I have tested email deliverability, and other Marketo emails are reaching my inbox without any problem. The issue persists despite multiple attempts to receive the report. Could you please provide guidance on resolving it?The report is 14MB in size if that matters. Key Points:Subscription report set to deliver daily.Marketo indicates successful processing and delivery.Not receiving the report in my inbox.Specific to one report; other subscriptions are working fine.Spam folder checked; email address verified.Email deliverability tested

Hello!Had a question regarding Communication Limit settings and sending "the next day": Is there any sort of global "Hold Email Send to Next Day" or such option if a Lead hits the limit?We tend to have lots of emails that are based off of specific data points like "Membership Opening in Past 3 Days" due to having multiple person records under a single Lead email address. Our data gets a daily API update and this has potential to have someone hit the daily limit and then the next day when their limit resets they are out of the data point range.To alleviate the usual concerns - We have very few instances of hitting our daily limit of 4 and weekly limit of 7 emails, but it is possible due to the multiple records under one Lead situation, so I am curious if there is any sort of global setting or if it needs to be manually done at the Program / flow step level?Thank you!! 

Anybody has this issue when sending emails to T-Online.de webmail?As soon a link is set on an image, in the text, or on an HTML button, part of the link renders as text in the email. It only happens with this email client no matter the way links are added; directly in the template (for example a link to a website on the logo) or via the image editor or text editor when editing the email in Marketo. And before you ask, links are well formated and working everywhere else. 😉Here is a screenshot; look at the logo and the text:Here is how it look when I remove the links in the template and send the email with no links at all on the logo/text:And if I add the links back, but this time via the image/text editor, it renders like the first screenshot. With Email on Acid, we can see the code that is sent to T-Online.de and I did realize the link is formatted correctly but cut on a few lines (the highlighted part in the following screenshot):If I grab all the code sent to T-Online.de

Hey  Wondering if anyone has experienced this issue and has a fix. Been on with marketo support and they can't identify any issues in the campaign but the desired in zone text is not appearing.  We set up a campaign to personalize the email subscribe thank you page text to recognise if someone had previously registered and provide a different 'already subscribed' message. When tested off of VPN or corp network on Apple & PC desktop - the correct campaign text does not appear.  We are using inzone. (everything looks ok in the test preview)URLs are correctZone ID matches Div ID in script. Static List is correct and email addresses exist on static list. However in testing it does not appear even when we refresh our browser.  Anyone else experienced this or have any ideas how to remedy?  (Page script below for reference).  Thanks! Steve  <!DOCTYPE html><html><head></head><body><d

Hi,Does anyone know what this error message means. Is this something we need to address or will this be ok in the next sync? Thanks. 

Hello communityDoes anyone has a good tool that help do Q&A of Marketo programs? something that is not Excel or Smartsheet but instead walks a person to each step of checking that a program has been properly tested.We have lists with tens of things we need to check such as is the subject line there, do you have a sender, a reply to etc... to is the link working, does the email displays correctly, is it linked to SFDC, are the flow steps including xyx ... etc...Best would be an opens source software we can use to build a question blow and just enter yes, no and why no. Any suggestions would be great.ThanksAxel

Gmail has issued a series of new sender requirements for senders who send 5,000 or more messages, with enforcement beginning in February 2024. Gmail's documentation states "If you send more than 5,000 message per day, your marketing and subscribed messages must support one-click unsubscribe."  Our current approach is to include an "unsubscribe or manage your preferences" link at the footer of every email that directs users to our subscription preference center, where they can subscribe or unsubscribe to our different email types or unsubscribe to all emails. We also have an operational program set up to support when users use the "unsubscribe" feature in Gmail.  Is our subscription preference center approach in compliance with Gmail's new 1-click unsubscribe requirement or would we need to build a true unsubscribe link?   

Hi Everyone,    I am creating a form for the user. I want date and time to be collected when user fills out form. can someone tell me how hidden fields would work in this case if i keep date and time field as hidden option and what should i select in "get value from " . 

Happy Friday, Community friends - I seem to always manage to have a question at the end of the week so I shall continue my Friday Question theme 😋 We have a general Contact Us form that gets a lot of junk submissions - a common one is offers to clean our office (we're an entirely remote company so it's annoying AND comical that these continue to come in). Because this form is an Instant Qualifier for us (makes a lead MQL in Score and Lifecycle Stage), I'd like to make sure these don't get through to our BDR Team as they're a time waste to have to review and delete.  I usually exclude employee submissions from the program, and thought I could do the same for anyone that adds specific keywords to the text box that's included on that form - however, all my tests are failing and I can't figure out why.  Here's how I have the filters set up in the form Smart Campaign:I've used two versions of the logic (neither achieved what I wanted):(1 or 2) or (3 or

Hi All,   We are looking for suggestion on social media automation platform that could be integrated with Marketo.   Any recommendations will be of great help.   Regards Animesh

It's been a very long time since the last improvement to the Salesforce connector. Browsing the community product and Idea sections enables to see how much some improvement is needed. So I wrote this recap on all the ideas that would really make a difference and enable the Marketo / SFDC connector to widen the gap again with the competition, which has been catching up over the past 2 years.The first item would be an increase in performance, as we just got for MS Dynamics in the Spring'16 release (Release Notes: Spring '16 - Marketo Docs - Product Docs). And this is especially true for the campaign member table that can be really huge!This long list is also there for the reader to vote for them!1-Setup, mapping and general featuresThe first areas on which some improvement is the data schema management and mapping:Mapping can sometimes be done by support but is supposed to be a chargable service. And the feeling here is that Marketo is charging here for product weaknesses. In fact, the l

I'm currently working on creating a smart campaign to manage the expiration of clients' implied consent after two years, as required by Canada's Anti-Spam Legislation. The consent date field type is in a date format, and I'm seeking assistance in optimizing the smart campaign for this purpose. Below is a screenshot of the Smart list section of the smart campaign. I am trying to expire the consent after 2 years of their consent date.  If anyone has experience with similar campaigns or suggestions on how to effectively implement the expiration of consent after two years, your input would be greatly appreciated.

Hi All, This is about already in Place integration between Marketo and Salesforce Sync. We have requirement where we want to stop some records (Please note some records) from Marketo to sync to Salesforce. Please suggest.

Happy Friday, Community! Today I learned that a Marketo user with a Marketing User role couldn't see Performance Insights in the Analytics section of our instance. As I checked through that role's permissions (BOY, I would love a search function in that area!), I couldn't find anything related to Performance Insights in the Access Analytics section or elsewhere:That led me to check the role details for Marketo Admins, and there's a specific line item for Performance Insights within the Access Analytics settings:While searching for more information on this, I came across a post where a non-admin user had access to MPI so I feel like I'm missing something here 😋 Is there another setting that I should update to allow this to show on a non-admin role? Do I have to request this be specifically added for our instance? While I love a good Friday mystery, this one seems really odd to me and like I'm going to smack my head when someone tells me what the issue is.&nbs

**Video re-uploaded in June 2024   Have you ever wondered how you can use Marketo's PMCFs for something besides the Chicken or Fish question? There are PLENTY of great ways to utilize these fields, and this video talks through a few examples on how, such as: Nurture Member Reporting Marketable Database Reporting So much more! Watch the video where @jessica_kao3 and @kimberly_galit1 talk about the best practices for setting these up!  

I'm seeking some input here. I'm putting together an email performance report and realized I mistakenly sent one email twice to the same audience on different days. Instead of seeing the total delivered, I want to track the number of unique email addresses that received the email in the report.I experimented with the smart list features in the report, like 'was sent this day' or 'not was sent this day,' but it seems the numbers weren't accurate. They either showed significantly fewer or the actual total delivered.