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monika_26
Level 2
January 3, 2024
Solved

want to send notification during day time only

  • January 3, 2024
  • 3 replies
  • 1759 views

Hi Team,

 

Working with AJO here. 

 

We need to ensure that emails/push as part of a streaming Journey are sent only during day time ie. from 9 AM to 9 PM only.
And we need to queue up the notifications from being sent out until 9 am the next morning.

Any suggestion how we can achieve the same in AJO?

Thank you!

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Best answer by Caveman77

Here is the documentation: https://experienceleague.adobe.com/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/condition-activity.html?lang=en#time_condition

 

It should keep the person in the journey until the condition is met, since you are unlikely to design another option to exit. So a person arriving at 9:01pm, should be held until the condition of 9am-9pm arrives the next day.    My only experience with folks automatically dropping from the journey is if they are in it for more than 30 days (which is not your scenario).

3 replies

DavidKangni
Community Advisor
DavidKangniCommunity Advisor
Community Advisor
January 3, 2024

See here

David Kangni
    C
    Caveman77
    Level 4
    January 3, 2024

    In a Journey you can set a 'Condition' and select 'Date Condition (Days of the week)' or 'Time Condition'. Would this work for you?

     

     

    M
    monika_26Author
    Level 2
    January 4, 2024

    Does it will queue up the notifications from being sent out until 9 am the next morning or it will drop from the journey?

    C
    Caveman77Accepted solution
    Level 4
    January 5, 2024

    Here is the documentation: https://experienceleague.adobe.com/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/condition-activity.html?lang=en#time_condition

     

    It should keep the person in the journey until the condition is met, since you are unlikely to design another option to exit. So a person arriving at 9:01pm, should be held until the condition of 9am-9pm arrives the next day.    My only experience with folks automatically dropping from the journey is if they are in it for more than 30 days (which is not your scenario).

      Sukrity_Wadhwa
      Community Manager
      Sukrity_WadhwaCommunity Manager
      Community Manager
      January 15, 2024

      Hi @monika_26,

      Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
      Thanks!

      Sukrity Wadhwa
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