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Phani_Rajesh_Reddy_Manam
Level 2
Oct 14, 2025 6:29 AM UTC
Solved

Unitary event is not working

hello everyone, 

 

I have created a unitary event with the following system managed schema - 

AJO Email Tracking Experience Event Schema with having the following condition -

 

 


Here i have my journey id from another journey which i have got the email and clicked on the CTA link. post publishing the event journey and i see inside my profile i have the interaction activity captured as well. 

 

and also does events have draft & published status as well? because i don't see any from my end when created and directly using them in journey as well. 


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Mohan_Dugganab
Mohan_DugganabAccepted solution
Adobe Employee
Oct 14, 2025 7:23 AM UTC

Events ingested in batch or events from internal Journey Optimizer datasets (Message Feedback, Email Tracking, etc.) cannot be used to trigger a journey. 

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configure-journeys/events-journeys/about-events 

1 reply

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe EmployeeAccepted solution
Adobe Employee
Oct 14, 2025 7:23 AM UTC

Events ingested in batch or events from internal Journey Optimizer datasets (Message Feedback, Email Tracking, etc.) cannot be used to trigger a journey. 

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configure-journeys/events-journeys/about-events 

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