Unable to Retrieve Journeys via AJO API

Forum|Forum|3 months ago
May 14, 2026
5 replies
86 views

Hi Team,

I’m trying to retrieve the list of journeys using the Adobe Journey Optimizer API. I found a link in the documentation that provides a YAML file, which I imported into Postman. However, when I trigger the request, I’m not getting any response.

Reference link: Journeys Retrieve API

Could you please help me resolve this issue?

Journey Optimizer

DavidKangni

Adobe Champion and Community Advisor

Hi @AnkitaVi1

Seems the issue is with your token. Add Bearer {{bearerToken}} as Authorization

Thanks,

David

David Kangni

Pulkit_Jain_

Adobe Employee

@AnkitaVi1 Could you share the curl that is failing, if fixing the authorization header doesn’t work

A

AnkitaVi1Author

Level 2

Its still not working

Ankita Vishe

A

AnkitaVi1Author

Level 2

This issue might be occurring because my IP address isn’t whitelisted. Since I don’t have access to the Control Panel for the sandbox, I’m unable to verify or update the whitelist settings.

Ankita Vishe

DavidKangni

Adobe Champion and Community Advisor

@AnkitaVi1
usually you don’t require IPs addresses for AJO APIs. Next thing I will check is the sandbox type. If it’s not a prod sandbox then you can try with to change your baseUrl to platform-stage.adobe.io

Did you check if you have the correct api scopes with AJO config?

David Kangni

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