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A
AnkitaVi1
Level 2
May 14, 2026
Question

Unable to Retrieve Journeys via AJO API

  • May 14, 2026
  • 4 replies
  • 25 views

Hi Team,

I’m trying to retrieve the list of journeys using the Adobe Journey Optimizer API. I found a link in the documentation that provides a YAML file, which I imported into Postman. However, when I trigger the request, I’m not getting any response.

Reference link: Journeys Retrieve API

Could you please help me resolve this issue?
 

 

4 replies

DavidKangni
Community Advisor
DavidKangniCommunity Advisor
Community Advisor
May 14, 2026

Hi ​@AnkitaVi1 

 

Seems the issue is with your token. Add Bearer {{bearerToken}} as Authorization

 

Thanks,

David

David Kangni
Pulkit_Jain_
Adobe Employee
Pulkit_Jain_Adobe Employee
Adobe Employee
May 15, 2026

​@AnkitaVi1 Could you share the curl that is failing, if fixing the authorization header doesn’t work

A
AnkitaVi1Author
Level 2
May 15, 2026

Its still not working

 

 

Ankita Vishe
A
AnkitaVi1Author
Level 2
May 15, 2026

This issue might be occurring because my IP address isn’t whitelisted. Since I don’t have access to the Control Panel for the sandbox, I’m unable to verify or update the whitelist settings.

Ankita Vishe
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