Trigger Journey on webpage with websdk tags

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Hi,

I have created simple journey, when user visits "product view" page and goes back to home page, am displayed some heading.

Am able to see entered profiles value increasing. but journey not triggered on web page.

I am not sure what else to configure.

Please guide me.

Thanks

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Hector_ManriqueAccepted solution

Level 2

Hi,

When you include an inbound channel like a web experience in a journey, it’s important to add a delay at the end node. This delay creates a time window for the user to interact with the web experience.

To set this up, simply add a "wait" step with the timeframe you expect the web experience to be available for the user.

Let me know if you have any questions!

Best regards,
Hector

Hector_ManriqueAccepted solution

Level 2

Hi,

When you include an inbound channel like a web experience in a journey, it’s important to add a delay at the end node. This delay creates a time window for the user to interact with the web experience.

To set this up, simply add a "wait" step with the timeframe you expect the web experience to be available for the user.

Let me know if you have any questions!

Best regards,
Hector

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ArunLaAuthor

Level 3

@hector_manrique do i have to do any configuration in Tags >> Rules to make journey work ?

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Hector_Manrique

Level 2

in the journey add a wait node with the expected time you want the users to see the web experience after the product view

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