Trigger an Email on Browser/Tab Close/Exit | Community
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kalyankumarreddynagireddy
April 20, 2022
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Trigger an Email on Browser/Tab Close/Exit

  • April 20, 2022
  • 1 reply
  • 739 views

Hi All,

I have a requirement like if the User closes or exits a tab or browser when he is logged in,

we should send an Email targeting him with some personalization content, using Adobe Journey Optimizer

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Best answer by Sneha-Parmar

Hi,

 

If by any way your website/application can Identify browser/tab close event (like beforeunload event) and pass it to AEP via web SDK, you can then use if for AJO journey. 

1 reply

Sneha-Parmar
Community Advisor
Sneha-ParmarCommunity AdvisorAccepted solution
Community Advisor
April 20, 2022

Hi,

 

If by any way your website/application can Identify browser/tab close event (like beforeunload event) and pass it to AEP via web SDK, you can then use if for AJO journey. 

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