Support URL parameter appending for links from AJO Integrations and Custom Actions

Description

We are using AJO to automate email, with email HTML being sourced dynamically via AJO Integrations(Beta) and Custom Actions from an external email creation platform (e.g. Stensul, Wordpress).
 

Current workflow:

An external team builds emails in Stensul. AJO then calls the Stensul API via AJO Integration (Beta) to retrieve fully rendered HTML, which is injected into an AJO email template and then sent in a Journey. We have also tried this process pulling content from Wordpress and have had success.

This workflow functions correctly from a delivery perspective; however, we have identified a limitation related to link tracking and analytics.
 

Observed Limitation

Channel Configuration URL parameters and click tracking are correctly appended to links when emails are authored natively within AJO. However, links contained within externally sourced HTML (via Integrations) or URLs returned from Custom Actions are not rewritten by AJO at send time. As a result, these links do not receive tracking parameters, making click tracking and downstream analytics unavailable for these emails.

Adobe Support has confirmed that this behavior is consistent with the current AJO design, as dynamically injected HTML and URLs returned by Custom Actions bypass AJO’s standard link‑processing pipeline.

Why This Enhancement Is Important

Automation and external content sourcing (e.g., Stensul, CMSs, design systems) are core components of modern enterprise email workflows. At the same time, analytics and click tracking are critical requirements for measuring campaign performance and overall business impact.

The lack of automatic URL parameter appending introduces a gap between native AJO emails and integration‑driven emails, which limits adoption of automated and externally managed content at scale.

Enhancement Request

Support automatic URL parameter appending (or link rewriting) for the following content sources:

• HTML content injected into emails via AJO Integrations

• URLs returned from Custom Actions

This capability could be opt‑in, configurable, or subject to validation rules. Enabling AJO to consistently apply Channel Configuration tracking parameters, regardless of content source, would significantly improve analytics support for automated enterprise workflows.