SMS Subdomain for Transactional SMS

Hi! I’ve created a transactional campaign for SMS and in payload I need to send a link:
{{context.link}}

I’m using an SMS Channel with a configured SMS Subdomain but user’s receiving the full link, not the one used in SMS Subdomain.

So, is SMS Subdomain working for transactional campaings?

Thanks.

Community Advisor

Hi @Silvio6

It’s normal behavior in your case. The url shortening requires to detect the protocol as example https://www.example.com/offers?id={{profile.userId}}.

In your case, you’re using a variable which is not detected as an url during the message preparation.

Thanks,

David

David Kangni

Community Advisor

@Silvio6 Try following this,

For SMS, deep links are authored using the Url helper function in the personalization editor.

To insert deep links in SMS content, use the following syntax:

{{url originalUrl='<<url>>' type='DEEPLINK' action='CLICK'}}

Replace <<url>> with your actual deep link URL.

Thanks, Sathees

Sign up