Show the template folder structure when creating emails | Community
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Selliers
Level 4
August 22, 2025
Investigating

Show the template folder structure when creating emails

  • August 22, 2025
  • 1 reply
  • 1610 views

We are today able to use folders to structure our e-mail templates in a folder tree. The same folder tree is not visible then you are creating a new email and are picking a template from the customized stored. The folder structure should also bee visible when creating the emails, and not just when to administrate them. It is when you are looking for a specific template in the list of templates you really need the folder structure, and not from a administrative perspective. It seems a little meaningless to having a folder structure when the end user cant see it and use it - the one user that really need it to make the workday faster and easier. 

1 reply

Sukrity_Wadhwa
Community Manager
Community Manager
October 31, 2025
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Sukrity Wadhwa