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Short URL for SMS AJO

Forum|Forum|7 months ago
May 29, 2025
3 replies
1203 views

I'm trying to add the URL helper function to an SMS.
{{url originalUrl='original_url' type='TRACKED'}}

I'm trying to use personalization in 'original_url', but it won't let me.

{{url originalUrl='context.journey.events.1209875484._floridapowerandlight.journey.url1' type='TRACKED'}}

ERROR Personalization not allowed in domain name. context.journey.events.1209875484._floridapowerandlight.journey.url1. Error beginning at position: Line 1, Character 3

Would like your help to find out if it's not allowed and also how to use the URL helper function, since there is no information about that condition.

Journey Optimizer

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Best answer by SatheeskannaK

@jorge_rogelioze It's complaining about the contextual data being used in the URL advanced function. The function was looking for a domain name and couldn't recognize that from the contextual data.

SatheeskannaK

Accepted solution

Community Advisor

@jorge_rogelioze It's complaining about the contextual data being used in the URL advanced function. The function was looking for a domain name and couldn't recognize that from the contextual data.

Thanks, Sathees

Jorge_RogelioZeAuthor

In this case, I can't use personalization for the original URL, do you have any documentation where I can see how it works or some similar function that could help me?

SatheeskannaK

Community Advisor

Take a look at the video from this link,

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/get-started-sms

Thanks, Sathees

DavidKangni

Community Advisor

Hi @jorge_rogelioze ,

you can use personalization but the shortener requires the domain name in the format https://<domain name> then you can add parameters.

But you can't just pass the whole URL as parameter.

Thanks,

David

David Kangni

Jorge_RogelioZeAuthor

Example 1
{{url originalUrl="https://webqa.fpl.com/{{context.journey.events.481909546._floridapowerandlight.journey.url1}}" type='TRACKED'}}

@davidkangni wrote:
Hi @jorge_rogelioze ,

you can use personalization but the shortener requires the domain name in the format https://<domain name> then you can add parameters.
But you can't just pass the whole URL as parameter.

Thanks,
David

I'm working on some ways that allow me to validate correctly within the SMS, but when I try to publish the journey I get the following error:

{
"error": [
{
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}
],
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}
}

DavidKangni

Community Advisor

@jorge_rogelioze
Please enter details for all mandatory fields for sms surface.

Thanks,

David

David Kangni

Sukrity_Wadhwa

Community Manager

Hi @jorge_rogelioze,

Were you able to resolve this query with the help of the provided solutions, or do you still need further assistance? Please let us know. If any of the answers were helpful in moving you closer to a resolution, even partially, we encourage you to mark the one that helped the most as the 'Correct Reply.'

Thank you!

Sukrity Wadhwa

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