save copy of the messages SMS/Push | Community
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Level 3
February 2, 2025
New

save copy of the messages SMS/Push

  • February 2, 2025
  • 2 replies
  • 394 views

Description - while in emails you have bcc functionality that allow the company to have a copy of the exact message sent to the client , in push and sms there isn't a way to do that 

Why is this feature important to you - we work with insurance and banks and it really necessary to have copy of the end client.

How would you like the feature to work - i think the best is the save the data in temporary dataset for a month , and let us to export it with the destination feature then delete it. as i was told, this feature was in the former campaign product 

Current Behaviour - no record at all

2 replies

DavidKangni
Community Advisor
Community Advisor
February 3, 2025

@nirshani 

 

suggestion / work around

 

  • create a campaign history table as events table.
  • create a custom action
  • update this table after any channels.
  • Use queries to create/update/insert into a dataset
  • export this dataset to destination.

 

Thanks,

David

David Kangni
Sukrity_Wadhwa
Community Manager
Community Manager
April 16, 2025

Hi @nirshani,

Was @davidkangni's suggestion helpful for your use case or do you still want to log this feature request? Do let us know.

Sukrity Wadhwa