Push platform not matching between profile and event

Question

Hi team, I'm seeing lot of cases where a push notification is excluded, and in the corresponding message.feedback event, the pushPlatform is listed as APNS, even though the profile has FCM as the push platform.
Do you know why there's a mismatch between the platform in the feedback event and the one stored in the profile?

Mayank_Gandhi · Answer

@silvio6  If your profile's latest state has FCM as the platform, but AJO attempted an earlier send using APNS (can be due to stale tokens, device registration actions, or late profile stitching), you might see the feedback reference APNS.

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