Push Notification: Action Call a Phone Number

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Hi,

Is it possible that the WEB URL of the push notification contains a phone number and when I click on it I dial that number?

Regards,

Diego P.

Journey Optimizer

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SatheeskannaKAccepted solution

Adobe Champion, Community Advisor, UG Leader

Hi SatheeskannaK,

Can you give me an example?

Regards,

Diego P.

@dparraabad It should be handled by the application when the URL is passed with parameters to land on the dial section with the phone number.

Thanks, Sathees

dparraabadAuthor

Level 2

Would it be a different URL for IOS and Android?

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SatheeskannaK

Adobe Champion, Community Advisor, UG Leader

@dparraabad You can have deeplink while defining the push message and when the customer clicks on the link take them to phone dial with the number. Consider encrypting the phone number while passing. Need to handle that in the app when the customer clicks the link. Maybe using a similar approach outlined here.

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Thanks, Sathees

dparraabadAuthor

Level 2

Hi SatheeskannaK,

Can you give me an example?

Regards,

Diego P.

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