Priority of the Condition node in the journey of AJO | Community
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chrisyan
Level 4
April 28, 2025
Solved

Priority of the Condition node in the journey of AJO

  • April 28, 2025
  • 1 reply
  • 1228 views

it seems like hard to control the profile go into the path what I would let it come through.

 

example above: what I understood is the path 1 is always take precedence over path2 in the order of condition node. however, as long as I move path2 higher than path1 is then opposite. one profile is eligible in both condition path1 and path2 that I was testing to understand the prioritization. on conclusion, it looks like the above path in the canvases is higher priority than lower paths not within the order of condition node. please articulate  

Best answer by Anuhya-Y

Got it. see above the test profile qualifies in both audiences in green


@chrisyan  This shows that the profile is eligible for both audiences, but the use case test results deviate from the given documentation. Please create a support ticket.

1 reply

Anuhya-Y
Community Advisor
Anuhya-YCommunity Advisor
Community Advisor
April 28, 2025

@chrisyan  your understanding is correct .  check out the documentation on the prioritization of paths .

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/condition-activity 

 

 

    C
    chrisyanAuthor
    Level 4
    April 28, 2025

    but how it explains above testing? the path2 is higher placement than path1, it goes into path1 which is lower below path2

    Anuhya-Y
    Community Advisor
    Anuhya-YCommunity Advisor
    Community Advisor
    April 28, 2025

    @chrisyan The prioritization of paths comes into play only when a profile qualifies for both conditions.
    Could you please ensure that the profile you are testing holds audience membership of both audiences listed under the conditions for Path 1 and Path 2?

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