Option to preview unsubscribe confirmation text without actually unsubscribing test profile. | Community
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Level 2
June 7, 2023
Accepted

Option to preview unsubscribe confirmation text without actually unsubscribing test profile.

  • June 7, 2023
  • 2 replies
  • 633 views

Description - The only way we have found to preview the confirmation text for an unsubscribe page is through "preview/test" the problem is we need to click the button "confirm" to see the confirmation text. When doing this the selected test profile gets unsubscribed and cannot be used to send proof. Seems like a hassle to get them re-subscribed as we need to use API's which isn't ideal when it's users testing and they should then be able to either revert the unsubscribe OR test the confirmation page some other way.

Why is this feature important to you - We want to preview everything that is exposed to our customers, sometimes multiple times and still send proofs normally with same test-profiles.

How would you like the feature to work - Separate preview from test. So if we click "preview" the profile doesn't get unsubscribed but we can still see the look of the unsubscribe page as well as the confirmation page. The second mode for TEST would then be used to test if unsubscribe as a feature works as expected. It makes no sense to have one or the other as both are important.

Current Behaviour - Described in description

2 replies

Adobe Employee
June 21, 2023

HI @mikaela_s ,

 

You should log a case with support to raise a feature enhancement for this. For now, to deal with the hassle of using the API , you can try creating a opt-in similar to opt-out, (endpoint: https://platform.adobe.io/journey/imp/consent/preferences).

 

Regards,


Ayush

Sukrity_Wadhwa
Community Manager
Community Manager
April 17, 2025
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Sukrity Wadhwa