Level 5

Solved

Officer decision check in journey custom action?

4 replies
993 views
Translate All

Hi Team,

We are trying to check if a profile is eligible for an offer in the custom action editor; if it is, get the offer details in the custom action.

Any suggestions on how this can be achieved?

Thanks,

Koti.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

SatheeskannaKAccepted solution

Adobe Champion, Community Advisor, UG Leader

@kotisyamala, You can't use the offer decision in the custom action. Rather an external system configured in the custom action that receives the payload has to use the offer delivery API to pull the corresponding offer associated with that profile.

Thanks, Sathees

SatheeskannaK

Accepted solution

Adobe Champion, Community Advisor, UG Leader

@kotisyamala, You can't use the offer decision in the custom action. Rather an external system configured in the custom action that receives the payload has to use the offer delivery API to pull the corresponding offer associated with that profile.

Translate

Thanks, Sathees

Mohan_Dugganab

Adobe Employee

This is not feasible - you will have to use a middleware to interact with the decisioning API

Translate

KotiSyamalaAuthor

Level 5

@satheeskannak / @mohan_dugganab Is this possible in condition activity to check if a profile is for an offer decision? and the result get result of the offer the profile is eligible for ?

Translate

Mohan_Dugganab

Adobe Employee

It is the same case even with condition activity as well.

Translate

Sign up

Login with SSO

Login to the community

Login with SSO