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dparraa
dparraa
Level 2
January 2, 2025
Solved

Not Visibile Push Settings

  • January 2, 2025
  • 1 reply
  • 658 views

Hi everyone,

 

I'm trying to set up the push notification channel in Adobe Journey Optimizer, but I can't see the option in the AJO Channels section. Why is this?

 

Regards,

Diego P.

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Best answer by Mohan_Dugganab

Did you check if you have the permissions mapped to the role, that you are part of ? 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/push/push-config/push-configuration#setup-permissions 

1 reply

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe EmployeeAccepted solution
Adobe Employee
January 2, 2025

Did you check if you have the permissions mapped to the role, that you are part of ? 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/push/push-config/push-configuration#setup-permissions 

dparraa
dparraaAuthor
Level 2
January 2, 2025

Hi Mohan,

 

Ohh it's possible, I’ll review the shared documentation to check if the issue might be related to access permissions.

 

Regards,

Diego P.

Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity Manager
Community Manager
January 17, 2025

Hi @dparraa,

Was @mohan_dugganab's suggestion helpful to resolve your query? Do let us know. In case the given suggestion was helpful, then kindly choose it as the 'Correct Reply'.

Thanks

Sukrity Wadhwa
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