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dparraa
Level 2
Jan 2, 2025 2:45 PM UTC
Solved

Not Visibile Push Settings

Hi everyone,

 

I'm trying to set up the push notification channel in Adobe Journey Optimizer, but I can't see the option in the AJO Channels section. Why is this?

 

Regards,

Diego P.

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Mohan_Dugganab
Mohan_DugganabAccepted solution
Adobe Employee
Jan 2, 2025 2:53 PM UTC

Did you check if you have the permissions mapped to the role, that you are part of ? 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/push/push-config/push-configuration#setup-permissions 

3 replies

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe EmployeeAccepted solution
Adobe Employee
Jan 2, 2025 2:53 PM UTC

Did you check if you have the permissions mapped to the role, that you are part of ? 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/push/push-config/push-configuration#setup-permissions 

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dparraa
dparraaAuthor
Level 2
Jan 2, 2025 3:25 PM UTC

Hi Mohan,

 

Ohh it's possible, I’ll review the shared documentation to check if the issue might be related to access permissions.

 

Regards,

Diego P.

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Sukrity_Wadhwa
Level 4
Jan 17, 2025 9:28 AM UTC

Hi @dparraa,

Was @mohan_dugganab's suggestion helpful to resolve your query? Do let us know. In case the given suggestion was helpful, then kindly choose it as the 'Correct Reply'.

Thanks

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Sukrity Wadhwa