NOOB question: Emailing out of AJO using a custom list of emails | Community
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OptumSchlep
January 11, 2024
Solved

NOOB question: Emailing out of AJO using a custom list of emails

  • January 11, 2024
  • 2 replies
  • 3141 views

Very new to AJO/AEP ... I haven't even had the opportunity to even use it or try it out in any fashion; my only familiarity with it is via YouTube/Adobe vids. Currently, I use Salesforce/Marketing Cloud/Email Studio extensively. 

 

In my use-case, we send out informational emails regularly, but we don't have/use profiles which is the case with AJO. I build the email in Email Studio and an organization member will send me a list of recipients to whom the email is directed. This happens each time. Yes, it's Old School, but the information and the target differs from case to case. Having a data lake of profiles that we can segment and send to (the way it works in AJO) just isn't possible with our business model. So is it possible to build an email, upload a fresh list of recipients, and send that email out to those recipients each time?

 

Thanks!

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Best answer by Mohan_Dugganab

@optumschlep 

You can refer to this tutorial where in csv upload option is detailed https://experienceleague.adobe.com/docs/platform-learn/tutorials/audiences/upload-audiences.html?lang=en 

 

You can then target them in AJO (say using email channel) provided you have enrolled into a private beta https://experienceleague.adobe.com/docs/journey-optimizer/using/audiences-profiles-identities/audiences/about-audiences.html?lang=en#segments-in-journey-optimizer 

 

 

2 replies

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe EmployeeAccepted solution
Adobe Employee
January 11, 2024

@optumschlep 

You can refer to this tutorial where in csv upload option is detailed https://experienceleague.adobe.com/docs/platform-learn/tutorials/audiences/upload-audiences.html?lang=en 

 

You can then target them in AJO (say using email channel) provided you have enrolled into a private beta https://experienceleague.adobe.com/docs/journey-optimizer/using/audiences-profiles-identities/audiences/about-audiences.html?lang=en#segments-in-journey-optimizer 

 

 

    O
    OptumSchlepAuthor
    January 11, 2024

    Thank you for responding. So this is fairly good news but I have a couple of follow-up questions:

    • I prefer to convert my excel files (my distribution lists) to tab delimited. Can I upload that format rather than .csv?
    • Also, at the end of the video, it says this function is not yet available. So is this function NOW available?

    Thank you again for your help!

    Mohan_Dugganab
    Adobe Employee
    Mohan_DugganabAdobe Employee
    Adobe Employee
    January 11, 2024
    • CSV is the only acceptable file format at this point
    • It is currently available as a private beta
      A
      akwankl
      Level 6
      March 6, 2024

      Curious, what is the general timeline for when an uploaded list can be used? In ACS, we can upload the list and be used and communicate messages within an hour. It seems like with AEP/AJO, we upload the list into an audience, doesn't that take 24 hours at least if it's a batch audience?

       

      Thanks

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