Skip to main content
I
IamCGK
Level 3
May 25, 2026
Solved

No save option in email action

  • May 25, 2026
  • 1 reply
  • 18 views

Hey Community,

          I’m trying to edit an email content and save the changes of a live journey. However the issue is that I can’t find the save option even though there is a tip-tool box mentioning that option. This save button used to be present before the generic Action activity update and that used to republish the journey. And my updated content logic is not being rendered in the new subsequent emails. Note: I can see the modified changes within the email designer.


Even in the documentation the save button is not present (in screenshot) and doesn’t provide clear & helpful steps to proceed. I’d not want to create new versions just for every frequent & small updates. 

Appreciate any help on this!

 

Thanks,
Ganesh Kumar

Best answer by IamCGK

Hey ​@DavidKangni 

Thanks for your response! I don’t see the popup triggering when I click on close. Instead, I found out that it pops up when clicking out of the properties panel. 

1 reply

DavidKangni
Community Advisor
DavidKangniCommunity Advisor
Community Advisor
May 25, 2026

Hi ​@IamCGK 

Once you update the activity, click on close. You will see a pop asking to update journey

 

Thanks,

David

David Kangni
I
IamCGKAuthorAccepted solution
Level 3
May 25, 2026

Hey ​@DavidKangni 

Thanks for your response! I don’t see the popup triggering when I click on close. Instead, I found out that it pops up when clicking out of the properties panel. 

Terms & ConditionsAccessibility statement

Loading footer...