Journeys - for how long Web & Code base Actions are display

Question

Lets assume that I want to create journey like this.

Customer adds to cart. Did not make a purchase
Then I would like to personalize web experience for that user

Journey looks as follows:

I did not find in the documentation. Is the experience only displayed once? May I somehow configure it to be displayed for 3 days & mulitple times if user follows is still in that journey? Any ideas?

PrateekWa1 · Answer

If Customer flows into Journey once, then they will receive the code based experience only once.

Yes, you can configure to display the experience mutliple times, you just need to make sure that your Journey setting have Incremental read toggle off, and Allow reentrance is checked.

Regards

Prateek

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