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Michael_Soprano
Michael_Soprano
Level 10
May 28, 2026
Question

Journeys - for how long Web & Code base Actions are display

  • May 28, 2026
  • 2 replies
  • 41 views

Lets assume that I want to create journey like this.

  1. Customer adds to cart. Did not make a purchase 
  2. Then I would like to personalize web experience for that user 

Journey looks as follows: 

I did not find in the documentation. Is the experience only displayed once? May I somehow configure it to be displayed for 3 days & mulitple times if user follows is still in that journey? Any ideas?

 

 

2 replies

P
PrateekWa1
Level 2
May 29, 2026

If Customer flows into Journey once, then they will receive the code based experience only once.

Yes, you can configure to display the experience mutliple times, you just need to make sure that your Journey setting have Incremental read toggle off, and Allow reentrance is checked.

 

Regards

Prateek

    Michael_Soprano
    Michael_SopranoAuthor
    Level 10
    June 7, 2026

    What does increemental read means? For me its basically the same as reentrance ….

    SupratikSe
    SupratikSe
    Level 2
    June 2, 2026

     Hi ​@Michael_Soprano ,

    If you need the user to see the offer multiple times over 3 days, then you can design for re-entry or recurrence rather than trying to make one CBE node loop. Adobe’s journey entry model supports profiles entering again via reentrance controls, and recurring journeys re-enroll profiles on each recurrence.

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