Issue with ability to copy audiences?

Forum|Forum|1 year ago
May 6, 2024
2 replies
1075 views

Anyone have this issue with an audience not being able to be copied? Is this a UI issue or system issue? Anyone find a way around it?

Journey Optimizer

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Best answer by Tof_Jossic

@caveman77 I have the issue but it is likely the audiences are not fully loaded (you may see a spinning wheel in the breakdown column). Once they are loaded, the 'copy' function becomes available.

A bit slow though I have to say

Tof_Jossic

Accepted solution

Adobe Employee

@caveman77 I have the issue but it is likely the audiences are not fully loaded (you may see a spinning wheel in the breakdown column). Once they are loaded, the 'copy' function becomes available.

A bit slow though I have to say

SatheeskannaK

Community Advisor

@tof_jossic You're correct. Also, If the breakdown summary is not accessible to certain audiences, the copy option will not be visible. This typically occurs with newly created audiences.

Thanks, Sathees