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MYSTERIOUSMAN
Level 4
May 27, 2024
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issue in rendeering while creating block

  • May 27, 2024
  • 1 reply
  • 376 views

Hi @arpan-garg  @satheeskannak  @mohan_dugganab 
While creating template in AJO email templete  via block approach AJO is adding some additional css, due to which the mobile view of the template is getting affected in gmail app in different devices.

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Best answer by Manoj_Kumar

Hello @mysteriousman 

Yes, we are facing the same issue while using the drag and drop email builder.

 

The workaround is use create HTML yourself and use content blocks to create emails. Fragments are not reliable for emails.

1 reply

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
May 28, 2024

Hello @mysteriousman 

Yes, we are facing the same issue while using the drag and drop email builder.

 

The workaround is use create HTML yourself and use content blocks to create emails. Fragments are not reliable for emails.

Manoj  | https://themartech.pro
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