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dparraabad
Level 2
Apr 19, 2024 1:12 AM UTC
Solved

Is it possible to stop a campaign with an API?

Hi everyone,

 

Is it possible to stop a campaign with an API? Because the campaign is stuck with the status "In Progress", but the campaign has already sent all messages.

 

Regards,

Diego P.

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IvanMi1
IvanMi1Accepted solution
Adobe Employee
Apr 19, 2024 1:38 AM UTC

Hi Diego - can you please open up a support ticket with the campaign ID. The campaign should not be in processing state. What type of campaign was this?

2 replies

IvanMi1
Adobe Employee
IvanMi1Adobe EmployeeAccepted solution
Adobe Employee
Apr 19, 2024 1:38 AM UTC

Hi Diego - can you please open up a support ticket with the campaign ID. The campaign should not be in processing state. What type of campaign was this?

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dparraabad
Level 2
Apr 19, 2024 1:29 PM UTC

Hi Ivan,

 

It is a push campaign that has remained with that state, so I saw a way to stop it from an API, since the stop button is not displayed from the campaign itself.

 

Regards,

Diego P.

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