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dparraabad
dparraabad
Level 2
April 19, 2024
Solved

Is it possible to stop a campaign with an API?

  • April 19, 2024
  • 1 reply
  • 670 views

Hi everyone,

 

Is it possible to stop a campaign with an API? Because the campaign is stuck with the status "In Progress", but the campaign has already sent all messages.

 

Regards,

Diego P.

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Best answer by IvanMi1

Hi Diego - can you please open up a support ticket with the campaign ID. The campaign should not be in processing state. What type of campaign was this?

1 reply

I
Adobe Employee
IvanMi1Adobe EmployeeAccepted solution
Adobe Employee
April 19, 2024

Hi Diego - can you please open up a support ticket with the campaign ID. The campaign should not be in processing state. What type of campaign was this?

dparraabad
dparraabadAuthor
Level 2
April 19, 2024

Hi Ivan,

 

It is a push campaign that has remained with that state, so I saw a way to stop it from an API, since the stop button is not displayed from the campaign itself.

 

Regards,

Diego P.

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